Registration Representative, 5:30a-1:30p

Norton Healthcare, Inc.; Louisville (KY); In loco; USD 17.000 - 22.000; Tempo pieno

Descrizione del lavoro

Norton Healthcare, Inc. is seeking a Registration Representative to greet and interview patients, collect information and signatures for treatment, and guide patients to the correct department.

This role emphasizes customer service, HIPAA compliance, and collaboration with care teams to ensure smooth patient flow and accurate documentation. The ideal candidate will be comfortable interacting with diverse patients, maintain confidentiality, and support efficient registration processes in a

Competenze

• Greeting and interviewing patients or their representative.
• Obtaining all necessary information and signatures for treatment.
• Maintaining HIPAA guidelines during all interactions.
• Directing and/or escorting patients to the appropriate department or floor.

Mansioni

• Greet patients and collect required information for registration.
• Interview patients or representatives to ensure complete forms are collected.
• Ensure privacy guidelines are followed per HIPAA during processing.

Conoscenze

Customer service

HIPAA compliance

Formazione

High School Diploma or GED

Descrizione del lavoro

Responsibilities

The role of the Registration Representative is to exemplify excellent customer service skills by greeting and interviewing patients or their representative, to obtain all necessary information and signatures required for treatment. The Registration Representative will prepare and distribute all required patient informational material while maintaining HIPPA guidelines. The incumbent will also direct and/or escort patients to the appropriate department or floor.

Qualifications

No experience required.

Desired

• One year in a healthcare setting
• High School Diploma or GED