Registration Lead: Healthcare Operations & Training

Baylor Scott & White Health; Woodway (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition Reimbursement

PTO starting Day 1

Job summary

Baylor Scott & White Health is seeking a Registration Coordinator to support daily registration activities, supervise staff during shifts, and help ensure accurate data and smooth patient flow in a busy healthcare setting.

In this role you will assist with pre-registration, verify insurance information, train new staff, and contribute to process improvements while maintaining HIPAA privacy and delivering excellent customer service to patients and families.

Qualifications

• Education: Associate's degree or equivalent experience.
• Experience: 2 years in a similar role or healthcare setting.
• Strong communication and customer service skills required.

Responsibilities

• Monitor daily activities against performance goals and allocate staff accordingly.
• Deliver feedback on performance and quality standards to staff.
• Assist with pre-registration, insurance verification, and data collection.
• Support training and process improvement initiatives within the department.
• Maintain HIPAA privacy and ensure professional patient interactions.

Skills

Communication

Customer service

Problem solving

Attention to detail

Staff leadership

HIPAA compliance

Education

Associate's degree or 2 years of related work experience

Tools

Microsoft Office

Job description

Baylor Scott & White Health is seeking a Registration Coordinator to support daily registration activities, supervise staff during shifts, and help ensure accurate data and smooth patient flow in a busy healthcare setting.

In this role you will assist with pre-registration, verify insurance information, train new staff, and contribute to process improvements while maintaining HIPAA privacy and delivering excellent customer service to patients and families.