Registration Coordinator - Part Time

Ohio State University; United States; On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Retirement plan

Job summary

The Ohio State University seeks a part-time Registration Coordinator for the Ambulatory Services at the Outpatient Surgery Center. You will support patient appointments, pre-registration, and verify demographics and insurance to ensure accurate scheduling.

Ideal candidates have a high school diploma and strong communication and customer service skills, plus the ability to work with clinical staff in a fast-paced setting.

Qualifications

• High School diploma or GED required.
• 0 years of relevant experience required; 0-2 years preferred.
• Strong communication and customer service skills.

Responsibilities

• Assist with patient scheduling and appointments.
• Verify insurance information and determine patient liability.
• Support physicians and staff by coordinating requests and information.
• Maintain accurate demographics and documentation.

Skills

Customer service

Communication skills

Education

High School diploma or GED

Job description

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Job Title: Registration Coordinator - Part Time

Department: Ambulatory Services | OSU Outpatient Surgery Center

Scope of Position: The Revenue Cycle for The Ohio State University Wexner Medical Center is responsible for providing excellent customer service while processing patient demographic and insurance information efficiently and accurately. Areas within the Revenue Cycle include pre-registration, registration, pre-certification, financial clearance and counseling, financial assistance, scheduling, billing, claims follow-up, customer service and cash collection. The primary responsibility of staff with the Revenue Cycle is to ensure the collection of net revenue for services rendered.

Position Summary: The Registration Coordinator is an expert in product, process or service line area (physician appointment scheduling, OR/admission, full service scheduling; pre-registration and registration; insurance verification, and patient liability determination and communication). This position is responsible for providing consumers (clinical staff and patients) with accurate, up-to-date information regarding products, services and general procedures. Schedule return appointments and/or other appointments as assigned. Assures accurate appointment, demographic and insurance information is gathered to support clinical and financial needs including changes to insurance or other patient information. Provides support to physicians and consumer by coordinating their requests and satisfying their needs in one transaction. Solves routine and complex customer problems and knows where to direct customers to address specific questions. Communicates regularly with clinical staff, medical secretaries and staff within the product/service line to ensure customer and department staff needs are met. Always creates a positive first impression. Must be able to use a variety of software packages which include the Electronic Medical record, scheduling and registration systems, ABN, eligibility, document management software, and etc.

Minimum Required Qualifications: High School diploma or GED.

0 years of relevant experience required. 0-2 years of relevant experience preferred.

Location: Eye and Ear Institute (0897)

Position Type: Regular

Scheduled Hours: 20

Shift: First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

The university is an equal opportunity employer, including veterans and disability.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

Ohio State benefits give you options to take care of what matters most to you - and opportunities to make adjustments as your life and needs change, including:

Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.

Paid time off, including sick and vacation time and 11 holidays.

State retirement plan or an alternative retirement plan, both with generous employer contributions.

As Buckeyes, we accomplish more together. No matter your role, you'll be part of creating what people need now: pathways to education, research and health care.

Working at Ohio State means you're part of a team with a strong sense of community and an unwavering commitment to excellence - and, of course, incomparable Buckeye spirit.

We bring out the best in people, help each other succeed and learn together. By joining Ohio State, you become part of a top-20 public university with one of America's leading academic health centers.

We're a team of dedicated colleagues with access to boundless resources that support you.

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