Registrar Systems Lead: Student Records & IT

NCCU Public Administration; Durham (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Accrued Vacation and Sick Leave

NC State – Health Benefits

TSERS – Retirement

Job summary

North Carolina Central University in Durham seeks an Associate Registrar to oversee student records, registration, and graduation processes. Under the University Registrar, you will ensure accuracy, compliance with FERPA, and timely service to students, faculty, and staff.

You’ll lead staff, coordinate with academic departments, and drive system enhancements in Banner/DegreeWorks. This permanent full-time role requires strong analytical skills, excellent communication, and a commitment to

Qualifications

• Bachelor's degree in Higher Education Administration, Business Administration, Education, or a closely related field.

Responsibilities

• Provide strategic leadership and operational oversight of the Office of the Registrar including the administration, integrity, security, and maintenance of student academic records and related services.
• Direct and coordinate all functions associated with registration, grading, transcripts, degree conferral, academic standing, records retention, classroom scheduling, enrollment reporting, and graduation processing.
• Establish divisional priorities, operational goals, and service standards aligned with institutional strategic objectives and student success initiatives.
• Regularly assists management in establishing work standards, standard processes and references.
• Provide leadership for staff development, succession planning, cross-training, organizational effectiveness, and continuous process improvement initiatives to ensure high-quality service delivery and operational continuity.

Skills

Banner Student Module

WEBFOCUS & ARGOS

Registration processes

Ad hoc reporting

Troubleshooting

Workflow design

Data governance

communication with stakeholders

Analytical thinking

Education

Bachelor's degree in Higher Education Administration or related field

Master's degree preferred

Tools

Ellucian Banner

DegreeWorks

Job description

North Carolina Central University in Durham seeks an Associate Registrar to oversee student records, registration, and graduation processes. Under the University Registrar, you will ensure accuracy, compliance with FERPA, and timely service to students, faculty, and staff.

You’ll lead staff, coordinate with academic departments, and drive system enhancements in Banner/DegreeWorks. This permanent full-time role requires strong analytical skills, excellent communication, and a commitment to