Registrar Services Specialist I

Texas A; Laredo (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Texas A&M International University is seeking a Registrar Services Specialist I to support the University Registrar with updating student records, handling grade changes, and updating degree programs. The role emphasizes accuracy, confidentiality, and strong customer service for students and campus staff.

The position requires a Bachelor's degree and about one year of related experience in student services, with a flexible schedule including evenings and weekends.

Qualifications

• Bachelor's degree from an accredited institution.
• One year of experience in student services, retention, advising or related area.
• Strong communication and organizational skills.

Responsibilities

• Reviews documents for completeness and tracks files for follow-up.
• Inputs data and updates electronic databases; handles grade changes and degree program updates.
• Provides advising and information to students regarding progress toward degree and graduation.

Skills

Word processing

Spreadsheet

Database management

Communication

Time management

Education

Bachelor's degree

Job description

Registrar Services Specialist I

Job Title

Registrar Services Specialist I

Agency

Texas A&M International University

Department

University Registrar

Proposed Minimum Salary

$17.54 hourly

Job Location

Laredo, Texas

Job Type

Staff

Job Summary

The Registrar Services Specialist, under direction, providesadministrative and operational support to include updating studentrecords, implementing customer service initiatives, conductingtraining sessions, entering grade changes, and updating degreeprograms.

Essential Duties and Responsibilities

• Reviews documents and forms for completeness and tracks filesfor follow up and distributes for review.
• Research and resolve complex issues and respond to inquiries.Inputs data and updates electronic databases.
• Assists with the administration of financial processes.Advises, investigates, problem-solves and resolve questions andissues about student accounts.
• May coordinate and perform training.

Additional Responsibilities

• Supports the operations of records management while complyingwith federal, state, and university management retentionpolicies.
• Supports the operations of records management by providing fullcycle records management services for the University's inactiverecords including timely disposal services for confidential andsensitive records while complying with state, federal, anduniversity management retention policies.
• Receives and evaluates transcripts and credit by examinationresults of existing students; enters transfer work into studentrecords transfer credit system while maintaining general transferequivalencies; responds to inquiries from other campus officials,students, and other institutions concerning transfercredit.
• Provides advising and examines academic records of students todetermine progress towards degree and eligibility forgraduation.
• Disseminates information to students to include programadmission criteria, course registration options, degree completion,and when needed, refers students to appropriate university officesfor assistance.
• Teaches students regarding program monitoring and planningbased on catalog requirements.
• Assists with graduation activities and finalcheck-outs.
• Assists with the general functions and activities of the Officeof the University Registrar.
• Participates in professional development opportunities toenhance advising knowledge and record management skills.

Minimum Requirements

• Education - Bachelor's degree from an accreditedinstitution of higher education.
• Experience - One year of experience in student services,retention, advising or other related area.

Knowledge and Abilities

Knowledge of

• Word processing, spreadsheet, and database programs.
• General office practices and procedures.

Ability to

• Communicate effectively, orally and in writing.
• Interact effectively and professionally with the general publicand the students served.
• Plan, organize, and perform tasks accurately and independently.
• Strong time-management skills.
• Maintain confidentiality and abide by federal, state, system,and institutional rules and regulations.

Licensing / Professional Certification -

None.

Physical Requirements -

General office environment.

Supervision of Others

This position generally does not supervise employees.

Other Requirements

• Position requires a flexible schedule to work evening and/orweekends.
• Position requires on campus, face-to-faceinteractions.
• Position requires maintaining a regular schedule of attendanceon campus and in the workplace

Salary

$17.54/hour

Equal Opportunity/Veterans/Disability Employer.