Registrar's Office Student Assistant at Whitman College

Whitman College; Walla Walla (WA); On-site; USD 19,000 - 28,000; Part time

Job summary

Whitman College is seeking a part-time Registrar’s Office Student Assistant to support greeting students, staff, and visitors. You will handle phones and emails, assist with registration tasks, and help manage confidential student records with discretion. The role runs 10 hours per week during Registrar’s Office hours.

The position starts 09/01/2026 and ends with the 2026-27 academic year. Proficiency in Word/Excel/Google Workspace is preferred, along with strong organizational skills and

Qualifications

• Maintain strict confidentiality and privacy (FERPA training provided).
• Reliable, professional with strong interpersonal skills.
• Organized and detail-oriented; able to juggle multiple tasks.

Responsibilities

• Provide front desk coverage during assigned hours and greet visitors.
• Answer phones and emails; direct inquiries to appropriate staff.
• Process transcript requests and enrollment verifications; file and scan documents.
• Assist with registration-related tasks and maintain office spaces.

Skills

Confidentiality

Front desk/Reception

Interpersonal skills

Organization

Multitasking

Education

Current Whitman Student

Tools

Microsoft Word

Excel

Google Workspace

Job description

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JOB TITLE:Registrar’s Office Student Assistant
PAY RATE:$17.13/hour
START DATE:09/01/2026
END DATE:End of 2026-27 academic year

JOB PURPOSE

The Registrar’s Office Student Assistant assists with greeting students, faculty, staff, and visitors to the Registrar’s Office, answering phones and emails, daily clerical duties, and tasks related to registration, record scanning, and transcript orders. This position assists with the maintenance of confidential student records, so the ability to handle documents with discretion and integrity is of the utmost importance.

PRINCIPLE ACCOUNTABILITIES

• Administrative Support
  • Provide friendly and professional front desk coverage during assigned hours.
  • Answer phones, take messages, and direct calls or emails to appropriate staff.
  • Greet students, faculty, staff, and all other visitors; ascertain the reason for their visit to determine staff best able to assist.
  • Answer basic questions about registration, forms, upcoming deadlines.
  • Maintain organized office spaces, restock supplies and forms, ensure common areas are tidy, and sensitive documents are filed or put away.
• Data & Office projects
  • File, scan, and document organization (digital and physical).
  • Process transcript requests: receiving, printing and/or downloading transcripts, mailing and emailing official and unofficial transcripts.
  • Assist with Board of Review (BOR): adding petitions to agenda, maintain spreadsheet of BOR actions, draft meeting minutes.
  • Complete enrollment verifications.
  • Assist with Commencement list/diploma checking.
  • Design and maintain bulletin board.
  • Option to pursue tasks related to interests.

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to maintain strict confidentiality and adhere to privacy policies (FERPA training provided).
• Reliable and professional with strong interpersonal skills.
• Organized and attentive to detail.
• Ability to manage multiple tasks and maintain focus with frequent interruptions.
• Ability to work independently and collaboratively with a team.

EDUCATIONAL BENEFITS TO BE DERIVED

As a result of being in this position students will improve their customer service and organizational skills and learn about academic processes that the Registrar's Office oversees.

MINIMUM QUALIFICATIONS

• Current Whitman Student
• Eligible for Federal, State, or Institutional Work Study
• Available to work 10 hours per week during Registrar’s Office hours (Mon-Fri, 8:30am-4:30pm)
• Basic proficiency with Microsoft Word, Excel, and Google Workplace (Docs, Sheets, Drive)
• Willingness to learn administrative systems and office operations