Registrar Office Coordinator & Student Services Lead

Dickinson; Carlisle (Cumberland County); On-site; USD 42,000 - 56,000; Full time

Job summary

Dickinson College's Registrar's Office seeks an Office Coordinator to be the first point of contact for students, parents, faculty, and staff. You will handle inquiries, manage forms, and support front‑line operations while coordinating appointments and assisting with Dean’s List letters and student employment processes.

The role requires strong organizational skills, attention to FERPA and documentation accuracy, and the ability to work collaboratively across departments within Carlisle, PA.

Qualifications

• Front-line customer service for students, parents, and staff.
• Handle forms, inquiries, and documentation with accuracy.
• Coordinate appointments and support Registrar’s Office activities.

Responsibilities

• Monitor and direct phone calls, emails, and walk-ins to the Registrar’s Office.
• Process forms and ensure proper approvals and timely posting.
• Prepare Dean’s List letters and support student employee supervision.
• Update office procedures and emergency plans; manage AP credit posting.

Skills

Customer service

Administrative support

Phone handling

Email management

Records processing

Education

High school diploma or equivalent

Associate's degree

Tools

Content 7

Office software

Job description

Dickinson College's Registrar's Office seeks an Office Coordinator to be the first point of contact for students, parents, faculty, and staff. You will handle inquiries, manage forms, and support front‑line operations while coordinating appointments and assisting with Dean’s List letters and student employment processes.

The role requires strong organizational skills, attention to FERPA and documentation accuracy, and the ability to work collaboratively across departments within Carlisle, PA.