Registrar

Southwoods Health; Boardman (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

The Surgical Hospital at Southwoods in Boardman, OH is expanding our team and has three full-time Registrar positions open. The Registrar is responsible for collecting patient demographics, insurance information, and critical clinical data, entering details accurately into the EMR, and assisting with patient payments while delivering compassionate customer service.

Responsibilities include greeting patients, preparing charts, scanning documents, reconciling payments, and maintaining HIPAA

Qualifications

• Experience in medical office receptionist or hospital registration is preferred.
• Proficient typing and general computer skills.
• Strong verbal communication and ability to multitask in clinical settings.

Responsibilities

• Register patients with accurate demographics and insurance data into EMR.
• Prepare patient charts and print labels, wristbands, and forms.
• Scan orders, insurance cards, IDs into the system.
• Process receipts and balance the daily cash drawer; support patient payments.

Skills

Typing speed

General computer proficiency

Verbal communication

Multi-tasking

Education

Business office administration

Medical terminology

Tools

EMR system

Job description

Registrar

Location: The Surgical Hospital at Southwoods - Boardman, Ohio

Position Type: Full-Time, Monday - Friday (No Weekends, No Holidays)

Available Shifts:

• Early Morning Shift: 4:45 AM - 1:15 PM
• Day Shift: 7:00 AM - 3:30 PM
• Float Registrar: Dynamic shift window anywhere between 4:45 AM - 5:00 PM

Position Summary

The Surgical Hospital at Southwoods is expanding our team and has three (3) full-time Registrar positions open. The Registrar is responsible for the accurate collection of patient demographics, insurance information, and critical clinical data. This vital front-facing role ensures high-quality data entry into the Electronic Medical Record (EMR) system while facilitating the collection of patient payments and providing superior, compassionate customer service to everyone who walks through our doors.

• Patient Registration: Greeting patients warmly while collecting, verifying, and updating detailed demographic and insurance information for all encounter types; ensuring flawless data accuracy within the EMR.
• Chart Preparation: Printing necessary medical labels, patient wristbands, and required consent forms; meticulously assembling clinical patient charts prior to scheduled appointment times.
• Documentation Management: Scanning incoming physician orders, insurance cards, photo IDs, and historical clinical documentation directly into the system.
• Financial Responsibilities: Securely processing and issuing electronic or manual receipts for patient payments (cash, check, or credit card); reconciling anesthesia payments with medical logs, and balancing the daily cash drawer with precision.
• Reporting: Submitting reconciled daily payments, verified end-of-day balance sheets, and transaction logs over to cash posters.
• Customer Service: Serving as a welcoming brand ambassador, providing courteous, timely, and accurate navigation assistance to all patients, families, and clinic visitors.
• Compliance Maintenance: Ensuring all patient workflows and privacy check-ins strictly maintain compliance with internal policies and regulatory agency standards (including HIPAA, OSHA, and ODH).

Qualifications & Requirements

• Education: Training, coursework, or a certificate in business office administration, computer systems, or medical terminology.
• Experience: Previous medical office receptionist, hospital registration, or medical billing experience is highly preferred.
• Skills: Strong typing metrics and general computer proficiency; exceptional verbal communication skills and a natural ability to multi-task under clinical constraints.
• Professionalism: Must maintain a highly polished, professional demeanor grounded in strong ethical, moral, and privacy principles.

Why Join the Southwoods Team?

Join our award-winning hospital team and help us provide the Mahoning Valley with exceptional, compassionate care. We run our hospital operations with unparalleled precision to prioritize efficiency, but we keep our employees at the center of everything we do.