Scheduler – Imaging

Southwoods Health; Boardman Township (OH); On-site; USD 33,000 - 42,000; Full time

Job summary

Southwoods Health is seeking a Scheduling professional for our Imaging location in Boardman, Ohio. The role focuses on coordinating with physician offices to schedule radiology examinations and providing courteous, timely patient and partner service.

Key activities include handling calls, scheduling with referrals, verifying orders and insurance, and updating EMR data while ensuring compliance with policies and regulations.

Qualifications

• Completed coursework or training in business office operations, computer applications, and medical terminology.
• Strong typing and computer competencies; prior experience navigating medical databases preferred.
• Previous medical receptionist or healthcare scheduling experience preferred.

Responsibilities

• Answer incoming calls and route inquiries; take accurate messages.
• Schedule imaging exams with referring physicians; call patients to book procedures.
• Verify provider orders; confirm insurance eligibility; enter data into EMR (Meditech).
• Ensure authorizations, preps, and pre-screening docs are obtained before exams.
• Update patient demographics and insurance in EMR.
• Follow facility policies and regulatory requirements.

Skills

Typing

Customer service

Healthcare scheduling

Education

Medical terminology

Business office operations

Tools

Meditech

Job description

Location: Boardman, Ohio

Schedule: Full-Time | Monday - Friday, 8:30 AM - 5:00 PM

About the Role

Southwoods Health is hiring a Scheduler for our Imaging location in Boardman, Ohio. In this role, you will coordinate directly with physician offices to schedule radiology examinations. As a core member of the team, you will be responsible for providing courteous, accurate, and timely customer service to all patients and clinical partners.

Essential Duties

• Communication & Routing: Answer incoming calls, route inquiries efficiently, and take accurate phone messages when unable to connect a caller immediately.
• Scheduling Coordination: Schedule imaging exams with referring doctors' offices and proactively call patients on behalf of referring physicians to book their procedures.
• Pre-Exam Verification: Verify provider orders against the scheduled procedure, confirm insurance eligibility, and enter precise data into the Meditech system.
• Care Logistics: Ensure all medical authorizations, required blood work, patient preps, pre-screening documents, and previous diagnostic films are obtained prior to the patient’s exam.
• Data Management: Update patient demographic data and insurance information within the chart or Electronic Medical Record (EMR) system.
• Compliance: Perform all tasks in accordance with facility policies, objectives, and mission statements. Ensure all workflow processes maintain compliance with regulatory agencies.

What You'll Need (Qualifications)

• Education/Training: Completed coursework or training in business office operations, computer applications, and medical terminology.
• Technical Skills: Strong typing and computer competencies. Prior experience navigating medical databases is highly preferred.
• Experience: Previous medical receptionist or healthcare scheduling experience is preferred.
• Core Competencies: Effective communication skills, professional problem-solving capabilities, and a commitment to maintaining a professional demeanor backed by strong ethical principles.

Why Choose Southwoods?

At Southwoods, it's not just about the treatment, but how you're treated. Join our award-winning team today.

#SWH