Business Office Generalist

Southwoods Health; Boardman (OH); In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

Southwoods Health in Boardman, OH is seeking a versatile Business Office Generalist to support operations at our main office. You will handle revenue cycle duties, including scheduling, patient registration, and charge entry, while upholding PHI security and professional demeanor.

The role requires strong knowledge of medical office processes, EHR/EMR proficiency, and excellent organizational skills to balance multi-department workflows. Office-based position in a regional healthcare system.

Competenze

• Strong knowledge of medical office administrative processes (scheduling, registration, and basic medical billing flows).
• Proficient with Electronic Health Record (EHR/EMR) systems and digital documentation retrieval.
• Solid computer literacy, data entry skills, and experience managing sensitive information under HIPAA/PHI guidelines.
• Excellent organizational skills with the ability to balance workflows for multiple healthcare departments.

Mansioni

• Input patient demographics and insurance details into the EHR/EMR.
• Protect PHI; ensure secure data entry.
• Post medical billing charges promptly.
• Manage and organize medical charts and charge sheets.
• Assist in matching and reconciling rounding logs into the billing office.
• Pull documents across software platforms to support insurance claims processing.
• Maintain regulatory compliance with OSHA, ODH, BOP, and TJC.

Conoscenze

Medical office processes

EHR/EMR proficiency

Data entry

HIPAA/PHI compliance

Organization

Descrizione del lavoro

Southwoods Health | Boardman, OH (Southwoods Executive Centre)

Status: Full-Time: Monday – Friday (Day Shift) | Setting: In-Office Position

About The Role

Southwoods Health is seeking a versatile and detailed Business Office Generalist to support operations at our main office in Boardman. In this role, you will perform essential revenue cycle duties across multiple departments—including scheduling, patient registration, and charge entry. The ideal candidate must demonstrate exceptional communication skills, proactive problem-solving abilities, and a professional demeanor at all times.

Essential Duties

• Data & Demographics Entry: Accurately input patient demographic and proper insurance details into the EHR/EMR network through established scheduling and registration routines.
• Data Security: Ensure all patient records and personal profiles are entered securely to strictly protect Protected Health Information (PHI).
• Charge Posting: Analyze, process, and post accurate medical billing charges into the respective system in a timely manner.
• Record Management: Retrieve, sort, and organize incoming medical charts, provider charge sheets, and documentation sent directly to the Business Office.
• Reconciliation Support: Assist in matching and reconciling hospital and nursing home (NH) rounding logs routing into the corporate billing office.
• Interdepartmental Collaboration: Pull necessary documentation across various software platforms to help different departments complete and process insurance claims.
• Regulatory Compliance: Maintain strict compliance across assigned physician practices with all governing medical agencies (including OSHA, ODH, BOP, and TJC). Perform other operational duties as assigned.

Qualifications

• Strong knowledge of medical office administrative processes (scheduling, registration, and basic medical billing flows).
• Proficient with Electronic Health Record (EHR/EMR) systems and digital documentation retrieval.
• Solid computer literacy, data entry skills, and experience managing sensitive information under HIPAA/PHI guidelines.
• Excellent organizational skills with the ability to balance workflows for multiple healthcare departments.

Why Southwoods?

At Southwoods, it's not just about the treatment, but how you're treated. Join our central Business Office team and build a rewarding career within an award-winning regional healthcare system.

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