Regional VP, Service Delivery & Transformation

Datavant; Jackson (MS); On-site; USD 147,000 - 157,000; Full time

Job summary

Datavant is seeking a Vice President, Service Delivery to lead regional operations across multiple markets in healthcare data solutions. You will drive KPIs, standardize workflows, and scale capabilities while partnering with WFM, NOC, Training, and Product teams.

You will mentor managers, manage budgets, and guide transformation initiatives to improve quality, cost targets, and client satisfaction across the region.

Qualifications

• Significant experience leading multi-site healthcare or large-scale operations teams.
• Strong leadership with ability to develop leader-of-leaders.
• Data-driven decision making with operational KPIs.

Responsibilities

• Lead regional operations across multiple markets, Managers, Supervisors, and frontline staff.
• Own regional KPI performance including TAT, OTD, quality, productivity, and standardization.
• Ensure adherence to standardized workflows and compliance across sites.
• Forecast labor needs with Workforce Management to ensure staffing.
• Interpret KPI trends and create action plans to improve performance.
• Lead continuous improvement initiatives and support transformation pilots.
• Collaborate with NOC, Training, Implementation and Product teams.

Skills

Healthcare operations leadership

KPI management

Cross-functional collaboration

Staffing planning

Process improvement

Tools

Cognos

Job description

Datavant is seeking a Vice President, Service Delivery to lead regional operations across multiple markets in healthcare data solutions. You will drive KPIs, standardize workflows, and scale capabilities while partnering with WFM, NOC, Training, and Product teams.

You will mentor managers, manage budgets, and guide transformation initiatives to improve quality, cost targets, and client satisfaction across the region.