Regional VIP Growth Director

Live! Casino & Hotel; Hanover (York County); Hybride; USD 92 000 - 127 000; Plein temps

Avantages offerts par ce poste

Comprehensive health benefits

On-site Wellness center (MD property)

Career growth paths

Aggressive sales commission program

Free parking

Résumé du poste

Live! Casino & Hotel in Hanover seeks an Executive Director of Regional Player Development to cultivate relationships with VIP guests and drive incremental revenue through personalized engagement and exceptional service.

This role elevates the VIP experience, strengthens loyalty, and supports growth across markets. The ideal candidate will leverage strong industry ties, lead cross-property collaboration, and manage events, telemarketing, and direct outreach to secure repeat visitation and

Qualifications

• At least five years’ experience in casino marketing and sales.
• Four-year degree in a related field or equivalent work experience.
• Must be able to obtain and maintain a valid gaming license.
• Must be able to travel for lengthy periods of time.
• Book of established gaming customers that will be new to the enterprise.

Responsabilités

• Grow actual revenues annually by attracting new premium players.
• Develop and maintain guest loyalty and incremental visitation.
• Communicate with VIP players via telemarketing, email and SMS.
• Attend special events and monitor performance against local competition.
• Assist in planning VIP events and promotions to drive department success.
• Collaborate with team to drive VIP visitation and a quality gaming experience.

Connaissances

Time management

Organized

Written and verbal communication

Relationship building

Self-directed work

Work under time pressure

Gaming regulations knowledge

Formation

Four-year degree

Description du poste

Live! Casino & Hotel in Hanover seeks an Executive Director of Regional Player Development to cultivate relationships with VIP guests and drive incremental revenue through personalized engagement and exceptional service.

This role elevates the VIP experience, strengthens loyalty, and supports growth across markets. The ideal candidate will leverage strong industry ties, lead cross-property collaboration, and manage events, telemarketing, and direct outreach to secure repeat visitation and