Regional Traffic Operations Center Director

WSP USA

Staunton (VA)

On-site

USD 120,000 - 180,000

Full time

14 days+
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Job summary

WSP USA seeks a Regional TOC Operations Manager to oversee a Virginia regional Traffic Operations Center, ensuring 24/7/365 coverage and adherence to SOPs and KPIs. You will lead Supervisors, Operators, Analysts, and staff, coordinating with VDOT and partner agencies while driving continuous improvement.

The role requires a Bachelor's degree or 5+ years in transportation operations, with strong leadership, budgeting, and incident management capabilities.

Qualifications

  • Bachelor's Degree in Transportation, Engineering, Emergency Management, Public Administration, Business Administration, Information Systems, or related field.
  • Five (5)+ years of progressively responsible transportation operations experience.
  • Five or more years supervising a 24/7 operations center.
  • Experience managing transportation operations or traffic management centers.
  • Experience leading supervisors and operations personnel.

Responsibilities

  • Manage the daily operation of a regional TOC.
  • Lead TOC supervisors, lead operators, operators, analysts, and support staff.
  • Ensure continuous 24/7/365 operational coverage.
  • Develop and maintain Annual Work Plans (AWPs).
  • Monitor contractual KPIs and ensure compliance with VDOT policies.

Skills

Leadership
Decision making
Public speaking
Communication
Emergency management

Education

Bachelor's degree
5+ years ops experience

Tools

ATMS
ITS

Job description

WSP USA seeks a Regional TOC Operations Manager to oversee a Virginia regional Traffic Operations Center, ensuring 24/7/365 coverage and adherence to SOPs and KPIs. You will lead Supervisors, Operators, Analysts, and staff, coordinating with VDOT and partner agencies while driving continuous improvement.

The role requires a Bachelor's degree or 5+ years in transportation operations, with strong leadership, budgeting, and incident management capabilities.

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