Regional SME Solutions Architect Lead (Remote)

GitLab; United States; Remote; USD 166,000 - 249,000; Full time

Benefits offered by this job

Benefits package

Flexible PTO

ERG participation

Equity + ESPP

Growth fund

Parental leave

Home office support

Job summary

GitLab is seeking a Sr. Manager, SME Solutions Architecture to lead a regional team of product SMEs spanning Security & Compliance, Platform, Core DevSecOps, and AI.

You’ll partner with regional sales leadership to position technical wins, coach SMEs, and own critical deals while staying hands-on when needed. You will guide hiring, growth, and succession while aligning with regional sales, post‑sales, and product teams.

Qualifications

• Experience leading technical pre-sales or solutions architecture teams.
• Depth in at least one product group and breadth to coach across all four.
• Proven hiring and development of high-performing specialists.
• Experience partnering with sales on forecasts and strategy.
• Comfort with data showing impact on win rates and cycle times.
• Strong executive presence with customers and internal leaders.
• Experience leading through change with clear communication.
• Experience running an overlay or launching a new team.

Responsibilities

• Hire, develop and retain a regional team of SMEs across four product groups, with a clear growth path for each person.
• Run the regional engagement model with Account SA and Post‑Sales leaders. Keep triage fast, coverage focused on the top opportunities, and the line between Account SA and SME ownership clear.
• Partner with regional sales leaders and AVPs on deal strategy, forecast calls and product‑category plans.
• Review SME coverage weekly against the regional pipeline. Move capacity to where product‑category commit and consumption are at risk.
• Step into strategic deals as an executive technical sponsor when the opportunity calls for it.
• Coach SMEs on PoV design, executive storytelling and competitive positioning. Hold a high bar for technical quality.
• Keep engagement and outcome data accurate in Salesforce so the team’s impact is visible and measurable.
• Work with your peer regional managers and the Senior Director on shared assets, enablement programs and a consistent global playbook.
• Bring regional customer and competitive signals to Product and Engineering through the Senior Director.
• Build a team culture of trust, ownership and learning. Celebrate wins openly and treat misses as data.

Skills

Leadership

Pre-sales

AI development

Mentoring teams

Forecasting

Executive presence

Change management

Specialist teams

Job description

GitLab is seeking a Sr. Manager, SME Solutions Architecture to lead a regional team of product SMEs spanning Security & Compliance, Platform, Core DevSecOps, and AI.

You’ll partner with regional sales leadership to position technical wins, coach SMEs, and own critical deals while staying hands-on when needed. You will guide hiring, growth, and succession while aligning with regional sales, post‑sales, and product teams.