Director, Global SME Solutions Architecture

GitLab Inc.; Northern (KY); Remote; USD 180,000 - 260,000; Full time

Job summary

GitLab is seeking a Senior Director, Global SME Solutions Architecture to lead three regional SME teams covering Security & Compliance, Platform, Core DevSecOps, and AI & Competitive. You will scale a new, high-performing technical organization and drive alignment with Sales, Product and Engineering.

You’ll partner with regional Directors to shape roadmap, enablement and field readiness for new product launches, leveraging AI to enhance deal research and value demos.

Qualifications

• 5+ years second-line leadership experience in Solutions Architecture, Sales Engineering or a technical specialist organization.
• Experience building or scaling a specialist, overlay or global SA team in enterprise SaaS, DevSecOps, security or developer tools.
• Proven ability to tie technical team design to bookings and consumption outcomes.

Responsibilities

• Set the strategy, operating model and global standards for the SME organization.
• Hire, mentor and develop regional SME Managers and the global team.
• Own the engagement model with regional Senior Directors and Customer Success; establish triage rules and escalation paths.
• Build processes, metrics and KPIs for SME-led evaluations, workshops, demos and PoVs.
• Partner with sales, product, engineering and enablement to align field insight with product direction.

Skills

Leadership

Enterprise SaaS

DevSecOps

AI & Dev

Kubernetes

AWS/GCP/AZURE

Job description

GitLab is seeking a Senior Director, Global SME Solutions Architecture to lead three regional SME teams covering Security & Compliance, Platform, Core DevSecOps, and AI & Competitive. You will scale a new, high-performing technical organization and drive alignment with Sales, Product and Engineering.

You’ll partner with regional Directors to shape roadmap, enablement and field readiness for new product launches, leveraging AI to enhance deal research and value demos.