Regional Service Lead: Grow Profitable, Safe Solutions

Atlas Copco North America LLC; Minneapolis (MN); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

401(k) retirement plan

Life & Disability insurance

Paid time off

Annual bonus

Job summary

Atlas Copco North America LLC is seeking a regional Service Manager to grow the service business in the Minneapolis area. You will oversee a team of experienced Service Technicians, ensuring high customer care and technical support while driving service plans and profitability.

Requires 5–7 years of relevant experience, a high school diploma (technical degree preferred), and strong leadership, communication, and safety knowledge.

Qualifications

• 5-7 years of directly relevant experience, preferably within the Atlas Copco Group.
• High school diploma required; two or four-year technical college degree preferred or an equivalent combination of education and experience.
• Must be self-directed with strong organizational, supervisory, interpersonal, verbal and written communication skills.
• Knowledge of safety practices and OSHA regulatory compliance; travel required; valid driver's license.

Responsibilities

• Develop the service business in the assigned region, meeting goals for service-related products and results.
• Oversee daily operations of a team of experienced Service Technicians and provide leadership and training as needed.
• Provide guidance on customer care and technical issues and improve efficiency of daily routines.
• Interview, hire, and train new employees; plan and control the workload of Service Technicians.
• Visit customers, sell service plans/products, and report on WIP and scheduling issues.

Skills

Self-directed

Supervisory

Interpersonal skills

Microsoft Office

SAP

Education

High school diploma

Technical college degree

Tools

SAP

Microsoft Office

Job description

Atlas Copco North America LLC is seeking a regional Service Manager to grow the service business in the Minneapolis area. You will oversee a team of experienced Service Technicians, ensuring high customer care and technical support while driving service plans and profitability.

Requires 5–7 years of relevant experience, a high school diploma (technical degree preferred), and strong leadership, communication, and safety knowledge.