Regional Operations Leader - Hybrid, 15% Bonus Potential

Atlas Copco North America LLC; Charlotte (NC); Hybrid; USD 149,000 - 170,000; Full time

Benefits offered by this job

Flexible benefits

401(k) retirement plan

Health insurance

Dental insurance

Vision insurance

Paid time off

Annual bonus

Job summary

Atlas Copco North America LLC in the Charlotte/Rock Hill region seeks a Regional Service Operations Leader. You will manage and develop the regional service operations team, drive safety, and optimize performance in line with company standards.

The role requires a 4-year degree, 10+ years with Atlas Copco service, and at least 5 years leading teams; travel up to 50% is expected. Base salary is $149k–$170k with up to 15% bonus.

Qualifications

• 10+ years experience with Atlas Copco service organization
• Minimum 5 years of experience effectively leading teams
• 4-year degree in Engineering, Business or Economics or related field

Responsibilities

• Manage and develop regional service operations team into a modern, professional and cost-efficient business unit
• Implement training for sustainable growth and consolidation of regional competence
• Drive training and development of service operations employees to optimize performance
• Meet financial and service operation targets (e.g., Service Variance, WIP, backlog, utilization, warranty)
• Ensure clean data and proper use of systems across the regional operations team
• Monitor ISO 9001 compliance and act as PASS for Safety at Sites
• Support customer satisfaction and loyalty
• Contribute to positive company branding and customer-oriented image

Skills

Operations knowledge

SAP/COPS

C4C

MS Office

Communication

Travel 50%

Education

Bachelors degree

Tools

SAP

COPS

C4C

MS Office

Job description

Atlas Copco North America LLC in the Charlotte/Rock Hill region seeks a Regional Service Operations Leader. You will manage and develop the regional service operations team, drive safety, and optimize performance in line with company standards.

The role requires a 4-year degree, 10+ years with Atlas Copco service, and at least 5 years leading teams; travel up to 50% is expected. Base salary is $149k–$170k with up to 15% bonus.