Regional Security Install & Service Technician

INTEGRATED PROTECTION SERVICES INC; Cincinnati (OH); On-site; USD 52,000 - 78,000; Full time

Job summary

Integrated Protection Services (IPS) is seeking a Regional Service Technician to lead security system installations and provide top-tier service for clients in the Cincinnati area. The role involves coordinating with clients and subcontractors, managing safety on site, and ensuring high-quality results across access control and CCTV projects.

You will oversee and perform routine maintenance, troubleshooting, and updates, while building strong client relationships.

Qualifications

• 3–5 years in a technical or security industry-related role.
• Ability to read blueprints, specifications, contracts, and schedules.
• 3–5 years of experience with access control systems (Lenel, DMP, Bosch).
• OSHA-10 (First Aid and CPR) certification required.
• Strong problem-solving ability and independent work style.
• Excellent customer service mindset and communication skills.

Responsibilities

• Lead and execute installation, programming, and servicing of Access Control and CCTV systems.
• Adhere to IPS safety protocols and maintain a safe job site.
• Oversee maintenance, troubleshooting, and updates on client sites.
• Perform on-site reviews, create punch lists, and address quality issues.
• Collaborate with clients, internal teams, and subcontractors for seamless execution.
• Complete required manufacturer and company trainings and certifications.
• Be available for after-hours or weekend work as project demands.
• Utilize company software for job details and reporting.

Skills

Tech experience

Security industry knowledge

Access control systems

Blueprint reading

OSHA-10

Problem solving

Customer service

MS Word & Excel

Physical fitness

Driving record clean

Job description

Integrated Protection Services (IPS) is seeking a Regional Service Technician to lead security system installations and provide top-tier service for clients in the Cincinnati area. The role involves coordinating with clients and subcontractors, managing safety on site, and ensuring high-quality results across access control and CCTV projects.

You will oversee and perform routine maintenance, troubleshooting, and updates, while building strong client relationships.