Regional Security Systems Lead: Access Control & CCTV

Integrated Protection Services; Cincinnati (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Integrated Protection Services (IPS) is seeking a dynamic Regional Service Technician to lead security system installations and ensure top-tier service for our clients. If you thrive in a fast-paced environment, enjoy problem-solving, and have a passion for security technology, this role is for you!

As a Regional Service Technician, you will oversee major customer projects from start to finish, ensuring smooth, efficient, and high-quality installations.

Qualifications

• 3-5 years of experience in a technical or security-related role.
• Ability to read blueprints, specifications, contracts, and schedules.
• 3-5 years of experience with access control systems (Lenel, DMP, Bosch).
• OSHA-10 hour certification (First Aid and CPR) required.
• Strong problem-solving skills and ability to work independently.
• Customer service mindset with strong interpersonal skills.
• Proficient with MS Word, Excel, and company software.
• Physical ability to bend, kneel, stoop, crawl, climb ladders, and lift up to 75 lbs.
• Must pass background check and maintain a clean driving record.

Responsibilities

• Lead and execute installation, programming, and servicing of security access control systems.
• Follow IPS safety protocols and maintain a safe job site.
• Perform routine maintenance, troubleshooting, and updates at client sites.
• Conduct on-site reviews, develop punch lists, and address quality issues.
• Collaborate with clients, internal teams, and subcontractors for seamless execution.
• Complete required manufacturer and company training and obtain product certifications.
• Be available for after-hours or weekend work as project demands.
• Use company software for job details, documentation, and communication.

Skills

3-5 years experience

Blueprint reading

Troubleshooting

Customer service mindset

MS Word & MS Excel

Physical fitness

Background check ready

Clean driving record

Tools

Company software

Job description

Integrated Protection Services (IPS) is seeking a dynamic Regional Service Technician to lead security system installations and ensure top-tier service for our clients. If you thrive in a fast-paced environment, enjoy problem-solving, and have a passion for security technology, this role is for you!

As a Regional Service Technician, you will oversee major customer projects from start to finish, ensuring smooth, efficient, and high-quality installations.