Regional Scheduling Lead — Tech Dispatch

Conservice; Logan (UT); Ibrido; USD 42.000 - 65.000; Tempo pieno

Descrizione del lavoro

Conservice is seeking a Meters Scheduling Specialist to own regional scheduling and dispatch for a portfolio of clients. You will be the lead contact for sites and technicians, ensuring optimal visit timing and route planning.

You will collaborate with in-house and subcontracted technicians, learn their preferences, and maintain strong relations with site staff to keep workloads balanced and on schedule.

Competenze

• Strong critical thinking and problem-solving skills with the ability to think creatively to keep technicians booked.
• Field scheduling experience preferred, not required.
• Zendesk and/or NetSuite experience preferred, not required.

Mansioni

• Own scheduling for an assigned region across client types and visits each quarter.
• Plan efficient routes, choose technicians and visit dates for each work order.
• Coordinate with in-house and subcontractors to manage schedules.
• Communicate with sites via Zendesk and phone to set up visits and update notes.
• Escalate scheduling challenges to the Meter Expert Team or Account Management when needed.

Conoscenze

Critical thinking

Problem solving

Scheduling

Creative thinking

Strumenti

Zendesk

NetSuite

Descrizione del lavoro

Conservice is seeking a Meters Scheduling Specialist to own regional scheduling and dispatch for a portfolio of clients. You will be the lead contact for sites and technicians, ensuring optimal visit timing and route planning.

You will collaborate with in-house and subcontracted technicians, learn their preferences, and maintain strong relations with site staff to keep workloads balanced and on schedule.