Job Details
This Jobot job is hosted by Julia Toms. The position offers a salary range of $130,000 - $160,000 per year.
About the Role
The role leads the Rolls Services business across the Northern U.S. — a high‑impact, client‑facing leadership position responsible for managing revenue targets, customer engagement, and regional growth initiatives. The Regional Manager partners cross‑functionally (Finance, Operations, etc.) and acts as the key liaison for customer escalations and business development opportunities.
Ideal Background
- Proven experience in mechanical or industrial services, ideally within the pulp/paper or manufacturing sectors
- Strong grasp of sales management, business growth strategy, and customer relations
- Ability to manage both field operations and client‑facing interactions
Key Responsibilities
- Develop and execute the regional budget and sales plan
- Track financial performance monthly, quarterly, and annually to ensure revenue and margin targets are achieved
- Identify performance variances and implement corrective action plans promptly
- Monitor competitor activities, regional market trends, and customer needs
- Deliver accurate rolling sales forecasts and maintain weekly updates on revenue outlook
- Identify new growth opportunities and adjust strategy proactively to capture emerging markets
- Lead account planning and growth initiatives for key customers and prospects
- Manage complex deals, pricing discussions, and contract negotiations
- Promote consistent adoption of sales processes and CRM utilization across the team
- Coach sales personnel on pipeline management and prioritization of high‑value opportunities
- Allocate sales and support resources to maximize efficiency, coverage, and ROI
- Encourage strategic prospecting and proactive growth activities
- Set ambitious but achievable performance goals for team members
- Lead, mentor, and develop a regional sales team to ensure strong performance and professional growth
- Manage daily operations, including expense approvals, travel coordination, and equipment oversight
- Support onboarding, training, and career development initiatives
- Uphold and promote health and safety standards across all operations
- Act as the key liaison between the regional team and internal departments (Operations, Product, Marketing, and Finance)
- Collaborate closely with internal stakeholders to resolve customer issues and improve overall satisfaction
- Ensure all customer interactions and documentation are accurately recorded in CRM systems
Key Performance Indicators (KPIs)
- Regional revenue attainment and profitability
- Forecast accuracy and timely corrective action
- Customer satisfaction and retention rates
- Margin improvement and sales process adoption
- Employee engagement, coaching, and development outcomes
Qualifications
- Bachelor’s degree in Engineering, Business, Finance, or a related field
- Minimum 7 years of experience in regional or technical sales, ideally within industrial services, pulp & paper, or manufacturing sectors
- Proven experience managing direct reports and leading high‑performing sales teams
- Strong capability in budgeting, forecasting, and variance analysis
- Demonstrated success in developing account strategies, managing complex sales cycles, and driving process adoption
- Skilled with CRM platforms and data‑driven reporting tools
- Willing and able to travel extensively throughout the Southeast region
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