Regional Sales Leader, Multi-Store Retail

Design Within Reach; San Francisco (CA); On-site; USD 103,625 - 135,000; Full time

Benefits offered by this job

Medical

Prescription Drug

Dental

Vision

Health Savings Account

Dependent Day Care Savings Account

Life Insurance

Disability and Other Insurance Plans

Paid Time Off

Holidays

401(k)

Short/Long Term Disability

Other perks for associates

Job summary

Design Within Reach, part of MillerKnoll, seeks a Regional General Manager to lead sales teams across multiple stores near San Francisco. You will coach General Managers, drive regional sales targets, and uphold world-class service.

You will analyze market trends, manage budgets, recruit top talent, and collaborate with marketing and operations. A hands-on leader with 3+ years in retail leadership is essential, with strong communication skills and a customer-focused mindset.

Qualifications

• 3+ years of transferable retail management and multi-location responsibility.
• Travel and manage locations in the geographic area, spending 80% in stores within the area.
• Hands-on leader with an entrepreneurial spirit, solution-based mindset, and attention to detail.
• Demonstrate results in previous leadership roles.
• A proven ability to train and lead all levels of store team; to include General Managers and Selling Associates
• Outstanding communications skills—verbal, written, and listening.
• Ability to act with urgency in a dynamic environment to make decisions that comply with MillerKnoll procedures.
• Commitment to providing World Class customer experiences, quality operations, and a high level of professionalism.

Responsibilities

• Lead sales teams: coaching, motivating, and developing a team of General Managers to achieve store and brand sales targets.
• Exhibit world-class service: model and uphold MillerKnoll values with internal and external customers.
• Market analysis and strategy development: analyze market trends, competition, and customer needs to create regional sales strategies.
• Sales goal setting: set realistic sales targets and monitor progress.
• Sales training and development: train General Managers, Assistant Managers, Design Specialists, and Sales Assistants.
• Performance monitoring and reporting: track sales metrics and report insights to executives.
• Budget management: manage regional sales budgets and allocate resources efficiently.
• Recruiting and hiring: identify and hire new General Managers and support roles.
• Store visit oversight: visit stores to monitor activity and provide support to GM teams.
• Collaboration with other departments: work with marketing, HR, customer service and partners to align and support sales initiatives.

Skills

Retail management

Multi-location oversight

Hands-on leadership

Communication skills

Organizational skills

Conflict resolution

Job description

Design Within Reach, part of MillerKnoll, seeks a Regional General Manager to lead sales teams across multiple stores near San Francisco. You will coach General Managers, drive regional sales targets, and uphold world-class service.

You will analyze market trends, manage budgets, recruit top talent, and collaborate with marketing and operations. A hands-on leader with 3+ years in retail leadership is essential, with strong communication skills and a customer-focused mindset.