Regional Roofing Technical Leader (Remote)

Johns Manville; Harrisburg (Dauphin County); Remote; USD 96,000 - 132,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

401(k) match

Paid vacation

Parental leave

Life insurance

Disability insurance

Tuition reimbursement

Educational opportunities

Mentoring program

Job summary

Johns Manville is seeking a Regional Technical Manager to oversee field technical functions for Roofing Systems across a defined geographic area, supervising a field technical team and coordinating with the District Sales Manager to set contractor targets and actions that drive profitable revenue.

The ideal candidate has a technical degree or equivalent experience, extensive roofing knowledge, and demonstrated leadership and communication skills.

Qualifications

• Bachelor's degree in a technical discipline or 10 years of building product experience, with a minimum of 5 years' experience dealing with customers in a technical capacity in low slope commercial roofing or 3 years supervisory experience
• Thorough knowledge of roofing practices
• Thorough knowledge of legal issues relating to roofing or construction
• Solid leadership skills
• Solid customer service skills
• Strong interpersonal, verbal and written communication skills
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook
• Proven negotiation and problem resolution skills
• Ability to work independently and in a team environment
• Medium travel required (up to 50%)
• Must be able to drive a vehicle for long periods of time and carry a valid driver's license
• Primary work environment is not typical of an office setting

Responsibilities

• Supervise and develop field technical organization; including initial onboarding training plan, product application, standard procedures related to the Technical Representative position, and ongoing career development
• Work with District Sales Manager, develop and implement a selective contractor base that grows sales and guarantee revenue profitably
• Respond to issues in a proactive manner and work with contractors to resolve installation issues
• Have up to $10,000 repair procedure authority
• Provide proactive services to our contractors to increase quality and workmanship while meeting commitments for our “Peak Advantage Contractor Program”
• Respond to product complaints in a timely manner, within one business day

Skills

Communication skills

Leadership

Negotiation

Problem solving

Independence

Team collaboration

Microsoft Office

Education

Bachelor's degree in a technical discipline

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Johns Manville is seeking a Regional Technical Manager to oversee field technical functions for Roofing Systems across a defined geographic area, supervising a field technical team and coordinating with the District Sales Manager to set contractor targets and actions that drive profitable revenue.

The ideal candidate has a technical degree or equivalent experience, extensive roofing knowledge, and demonstrated leadership and communication skills.