Regional Retail Training Lead – Northeast

Brobston Group; New York (NY); Sur place; USD 140 000 - 155 000; Plein temps

Résumé du poste

Prada Group in the United States seeks a Senior Manager, Retail Training, Northeast to lead regional learning and development, translating global vision into impactful retail experiences across the Northeast.

You will partner with Retail Leadership, HR, CRM, Retail Operations and HQ Training to strengthen leadership, elevate the client experience, develop talent, and drive sustainable business performance across stores in the region.

Qualifications

• 5+ years in Retail Training or related leadership roles in luxury retail.
• Strong client experience, selling, coaching and leadership development.
• Ability to influence senior stakeholders and work across stores.
• Excellent facilitation, communication, analytics and project management.
• Commercial mindset linking learning to business outcomes.
• Willingness to travel regionally in the Northeast.
• Bachelor’s degree or equivalent professional experience.
• Proficient in Outlook and Office; familiarity with SuccessFactors and LMS.

Responsabilités

• Lead the Retail Training strategy for the Northeast in alignment with global priorities.
• Partner with senior leaders to identify business, client, leadership and talent opportunities.
• Translate priorities into learning initiatives covering client engagement, selling excellence and product knowledge.
• Maintain field presence via store observations, coaching and insights to ensure execution.
• Develop store teams with clear priorities, accountability and standards of excellence.
• Collaborate with HR and leadership on onboarding, mobility and succession.
• Oversee design and delivery of regional programs across in-person, virtual and digital platforms.
• Measure training impact using business results, KPIs and behavioral change.
• Represent Northeast in broader Americas/global training discussions and share regional needs.
• Manage the regional training budget, platforms and strategic projects.

Connaissances

Retail Training

Leadership

Client Experience

Facilitation

Communication

Project Management

Commercial Mindset

Travel Ready

Bachelor's Degree

MS Office

SuccessFactors

LMS

English

Formation

Bachelor's degree

Outils

Outlook & Office

SuccessFactors modules

LMS platforms

Description du poste

Prada Group in the United States seeks a Senior Manager, Retail Training, Northeast to lead regional learning and development, translating global vision into impactful retail experiences across the Northeast.

You will partner with Retail Leadership, HR, CRM, Retail Operations and HQ Training to strengthen leadership, elevate the client experience, develop talent, and drive sustainable business performance across stores in the region.