PRADA Senior Manager, Retail Training, Northeast

Prada Group; New York (NY); Sur place; USD 140 000 - 155 000; Plein temps

Résumé du poste

PRADA Group in the United States is seeking a Senior Manager, Retail Training for the Northeast. You will lead the regional learning and development strategy, translating Prada’s global vision into impactful retail training experiences across multiple channels.

You will partner with Retail Leadership, HR, CRM and HQ Training to strengthen leadership capabilities, elevate client experience, develop talent and drive sustainable performance throughout the Northeast.

Qualifications

• 5+ years in Retail Training or Leadership, ideally within luxury retail.
• Strong understanding of client experience, clienteling, selling, coaching and leadership development.
• Ability to influence senior stakeholders across multiple stores and functions.
• Strong facilitation, communication, analytical and project-management skills.
• Commercial mindset with ability to connect learning to client, people and business outcomes.
• Travel regularly throughout the Northeast region.
• Bachelor’s degree or equivalent professional experience.
• Proficient in Microsoft Outlook and Office Suite; Experience with LMS platforms and SuccessFactors.
• Proficient knowledge of English; additional languages a plus.

Responsabilités

• Lead the Retail Training strategy for the Northeast, aligning regional needs with Americas and global priorities.
• Partner with senior retail and store leadership to identify opportunities in business, client, leadership and talent development.
• Translate priorities into learning initiatives focusing on client engagement, selling excellence, product knowledge and leadership effectiveness.
• Maintain a strong field presence using observations, coaching and business insights to translate learning into execution.
• Develop store teams with clear priorities, accountability and standards of excellence across the region.
• Collaborate with HR and Retail Leadership to support onboarding, leadership development, internal mobility and succession.
• Oversee design and delivery of regional learning programs across in-person, virtual and digital platforms.
• Measure training effectiveness through business results, learning KPIs and field observations.

Connaissances

Retail Training

Stakeholder Influence

Facilitation Skills

Project Management

Travel Ability

Bachelor’s Degree

Microsoft Office

LMS Platforms

English Proficiency

Formation

Bachelor’s degree

Outils

SuccessFactors

Microsoft Office

Outlook

LMS

Description du poste

PRADA Senior Manager, Retail Training, Northeast

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

Job Summary/Purposes:

The Senior Manager, Retail Training, Northeast leads the regional learning and development strategy, translating Prada’s global vision and business priorities into impactful retail learning experiences.

This role partners closely with Retail Leadership, Human Resources, CRM, Retail Operations, and HQ Training to strengthen leadership capabilities, elevate the client experience, develop talent, and drive sustainable business performance across the Northeast.

Responsibilities:

• Lead the Retail Training strategy for the Northeast, aligning regional business needs with Americas and global priorities.
• Partner with senior retail and store leadership to identify business, client, leadership, and talent-development opportunities.
• Translate business priorities into focused learning initiatives that strengthen client engagement, selling excellence, product knowledge, and leadership effectiveness.
• Maintain a strong field presence, using store observations, coaching, and business insights to ensure learning translates into consistent execution.
• Develop the store teams, establishing clear priorities, accountability, and standards of excellence throughout the Region.
• Partner with HR and Retail Leadership to support onboarding, leadership development, internal mobility, succession, and career growth.
• Oversee the design and delivery of regional learning programs across in-person, virtual, and digital platforms.
• Measure training effectiveness through business results, learning KPIs, field observations, and behavioral change.
• Represent the Northeast within Americas and global training discussions, bringing forward regional needs, opportunities, and best practices.
• Manage the regional training budget, learning platforms, and key strategic projects.

Knowledge & Skills

• 5+ years of experience in Retail Training, Learning & Development, or Retail Leadership, ideally within luxury retail.
• Strong understanding of client experience, clienteling, selling, coaching, and leadership development.
• Demonstrated ability to influence senior stakeholders and operate effectively across multiple stores and functions.
• Strong facilitation, communication, analytical, and project-management skills.
• Commercial mindset with the ability to connect learning initiatives to client, people, and business outcomes.
• Ability to travel regularly throughout the Northeast region.
• Bachelor’s degree or equivalent relevant professional experience
• Proficient in Microsoft Outlook and Office Suite, Success Factors modules, LMS digital platforms for learning and digital training solutions
• Proficient knowledge of English language; other language is a plus

Compensation

The annual salary range for this position may vary from $140,000 - $155,000, and if applicable, may be eligible for bonuses and other incentive opportunities. The rate of pay offered may vary based on job-related knowledge, skills, and experience.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.