Northeast Luxury Retail Training Leader

Prada Group; New York (NY); On-site; USD 140,000 - 155,000; Full time

Job summary

PRADA Group in the United States is seeking a Senior Manager, Retail Training for the Northeast. You will lead the regional learning and development strategy, translating Prada’s global vision into impactful retail training experiences across multiple channels.

You will partner with Retail Leadership, HR, CRM and HQ Training to strengthen leadership capabilities, elevate client experience, develop talent and drive sustainable performance throughout the Northeast.

Qualifications

• 5+ years in Retail Training or Leadership, ideally within luxury retail.
• Strong understanding of client experience, clienteling, selling, coaching and leadership development.
• Ability to influence senior stakeholders across multiple stores and functions.
• Strong facilitation, communication, analytical and project-management skills.
• Commercial mindset with ability to connect learning to client, people and business outcomes.
• Travel regularly throughout the Northeast region.
• Bachelor’s degree or equivalent professional experience.
• Proficient in Microsoft Outlook and Office Suite; Experience with LMS platforms and SuccessFactors.
• Proficient knowledge of English; additional languages a plus.

Responsibilities

• Lead the Retail Training strategy for the Northeast, aligning regional needs with Americas and global priorities.
• Partner with senior retail and store leadership to identify opportunities in business, client, leadership and talent development.
• Translate priorities into learning initiatives focusing on client engagement, selling excellence, product knowledge and leadership effectiveness.
• Maintain a strong field presence using observations, coaching and business insights to translate learning into execution.
• Develop store teams with clear priorities, accountability and standards of excellence across the region.
• Collaborate with HR and Retail Leadership to support onboarding, leadership development, internal mobility and succession.
• Oversee design and delivery of regional learning programs across in-person, virtual and digital platforms.
• Measure training effectiveness through business results, learning KPIs and field observations.

Skills

Retail Training

Stakeholder Influence

Facilitation Skills

Project Management

Travel Ability

Bachelor’s Degree

Microsoft Office

LMS Platforms

English Proficiency

Education

Bachelor’s degree

Tools

SuccessFactors

Microsoft Office

Outlook

LMS

Job description

PRADA Group in the United States is seeking a Senior Manager, Retail Training for the Northeast. You will lead the regional learning and development strategy, translating Prada’s global vision into impactful retail training experiences across multiple channels.

You will partner with Retail Leadership, HR, CRM and HQ Training to strengthen leadership capabilities, elevate client experience, develop talent and drive sustainable performance throughout the Northeast.