Regional Retail Banking Leader | Growth & Coaching

First Citizens Bank; Columbia (SC); On-site; USD 85,000 - 120,000; Full time

Job summary

First Citizens Bank in Columbia, SC is seeking a Manager of Retail Banking to lead sales across multiple branches and Premier Relationship Bankers in select markets. You will drive staffing, implement sales plans, and grow consumer and small business relationships.

This role coaches staff to improve performance, oversees collaboration between sales teams and back office, and may involve outbound outreach to generate opportunities.

Qualifications

• Minimum education: Bachelor's Degree with 6+ years in Sales or Sales leadership or High School Diploma with 10+ years in Sales or Sales leadership.

Responsibilities

• Team Management: lead performance and personnel for a multi-branch team, driving results and coaching.
• Service Standards: build partnerships to deliver value to customers, uncover opportunities, and optimize performance.
• Operations and Administration: ensure regulatory, policy, and process compliance while maintaining efficient operations.

Skills

Team Management

Service Standards

Operations & Administration

Structured sales process

Retail banking products

Business development & networking

Education

Bachelor's Degree & 6 yrs sales leadership

HS Diploma + 10 yrs sales leadership

Job description

First Citizens Bank in Columbia, SC is seeking a Manager of Retail Banking to lead sales across multiple branches and Premier Relationship Bankers in select markets. You will drive staffing, implement sales plans, and grow consumer and small business relationships.

This role coaches staff to improve performance, oversees collaboration between sales teams and back office, and may involve outbound outreach to generate opportunities.