Branch Sales & Service Champion

First Citizens Bank; Columbia (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank in Columbia, South Carolina, seeks a Sales and Service Representative to process transactions, educate customers about bank capabilities, and refer sales opportunities to partners.

You will deliver friendly, professional service, adapt to new banking tools, and collaborate with branch colleagues to meet customer needs and branch goals. This role requires a High School Diploma or GED and at least 6 months of customer service experience; sales experience is a plus.

Qualifications

• High School Diploma or GED and 6 months of customer service experience.
• Sales experience preferred.
• Knowledge of financial products and services.

Responsibilities

• Service Standards: Foster partnerships, uncover sales or referral opportunities, listen and ask questions to address needs, and leverage tools for better performance.
• Operations and Administration: Comply with regulations and bank policies, complete trainings, and ensure transaction accuracy and efficiency.

Skills

Interpersonal communication

Customer service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank in Columbia, South Carolina, seeks a Sales and Service Representative to process transactions, educate customers about bank capabilities, and refer sales opportunities to partners.

You will deliver friendly, professional service, adapt to new banking tools, and collaborate with branch colleagues to meet customer needs and branch goals. This role requires a High School Diploma or GED and at least 6 months of customer service experience; sales experience is a plus.