Regional Restaurant Ops Leader & People Coach

McDonald's; Morris (IL); Presencial; USD 55.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental & vision insurance

401(k) retirement plan

Paid time off

Descripción de la vacante

McDonald’s Area Supervisor role overseeing operations and guest experience across multiple restaurant locations. You’ll coach General Managers, drive accountability, and ensure brand standards while improving performance through audits and leadership development.

Reporting to Ops leadership, the role requires travel between stores, strong people leadership, and a track record in fast-paced hospitality management. Bilingual skills are a plus, with extensive training opportunities available.

Formación

• Must be at least 21 years of age.
• Bilingual (Spanish) highly desirable.
• Experience managing multiple locations and direct reports.

Responsabilidades

• Oversee operational performance across multiple restaurant locations.
• Coach and develop General Managers and department leaders.
• Monitor KPIs (OSAT, OEPE, labor cost, waste) and drive improvements.
• Lead regular GM meetings and communicate with upper management.
• Ensure safety, compliance, and brand standards across sites.

Conocimientos

Leadership

Coaching & development

Communication

Conflict resolution

Educación

High school diploma or equivalent

College degree preferred

Herramientas

McDonald’s systems and applications

Descripción del empleo

McDonald’s Area Supervisor role overseeing operations and guest experience across multiple restaurant locations. You’ll coach General Managers, drive accountability, and ensure brand standards while improving performance through audits and leadership development.

Reporting to Ops leadership, the role requires travel between stores, strong people leadership, and a track record in fast-paced hospitality management. Bilingual skills are a plus, with extensive training opportunities available.