Regional Rental Operations Leader

James River Equipment Virginia Llc; Garner (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Extended health, dental, and vision

Health savings account options

Flexible spending account options

Disability and life insurance

401k with employer match and profit分享

Annual tools and PPE allowance

Paid time off and holidays

Employee recognition rewards

Cruise for top performers

Job summary

James River Equipment in North Carolina is seeking a Rental Operations Manager to lead the day-to-day rental operations across our NC footprint. You will ensure fleet availability, rent-ready status, and consistent branch execution while aligning with fleet strategy and vendor programs.

Ideal candidates bring 5+ years in equipment rental operations, experience leading multiple locations, and strong communication and problem-solving skills. Travel between branches is expected.

Qualifications

• Five or more years of experience in equipment rental operations.
• Experience coordinating teams across multiple locations.
• Experience with rental management software; Integrated Rental (IR) preferred.
• Proven ability to write and enforce standard procedures and accountability.

Responsibilities

• Monitor fleet availability across locations and direct inter-branch transfers to meet customer demand.
• Partner with service to track and improve rent-ready turnaround and repair priorities.
• Enforce check-in/check-out inspection standards and oversee damage and loss recovery.
• Implement standard rental procedures and SOPs at every branch, and conduct audits.
• Drive billing accuracy and resolve escalated customer and operational issues.
• Coach and develop rental coordinators and counter staff across the region.

Skills

Leadership

Communications

Problem solving

Data analysis

Driver's license

Tools

Integrated Rental (IR)

Rental management software

Job description

James River Equipment in North Carolina is seeking a Rental Operations Manager to lead the day-to-day rental operations across our NC footprint. You will ensure fleet availability, rent-ready status, and consistent branch execution while aligning with fleet strategy and vendor programs.

Ideal candidates bring 5+ years in equipment rental operations, experience leading multiple locations, and strong communication and problem-solving skills. Travel between branches is expected.