Regional Operations Leader | Multi-Site P&L & Growth

Metropolis; Milwaukee (WI); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Four days in office

Job summary

Metropolis, Milwaukee, seeks a Regional Manager, Operations to drive day-to-day multi-site execution and full regional P&L ownership across a dynamic portfolio. You will bridge executive goals with frontline teams, ensuring safe facilities, strong customer satisfaction, and scalable operations.

You will lead technology adoption, optimize labor and budgets, and collaborate with revenue and growth teams to support market expansion. This role requires on-site presence in the region.

Qualifications

• 5+ years of multi-unit operational leadership experience across distributed facilities, properties, mobility hubs, or retail/hospitality operations.
• Full P&L and EBITDA accountability with budget management, variance analysis, and labor optimization.
• Proven leadership of field supervisors, operations managers, and frontline hourly staff; experience with unionized labor a plus.
• Tech-fluent mindset; comfortable using data dashboards, BI tools, and KPIs to spot trends and drive fixes.

Responsibilities

• Oversee daily multi-site operations across your region, ensuring service delivery, cleanliness, safety, and tech uptime.
• Own regional financial performance and annual budgeting; lead reforecasts and labor efficiency modeling.
• Monitor regional dashboards to optimize visit coverage and GPV compliance; diagnose location-level issues with Ops managers.
• Recruit, coach, and retain senior operations staff; ensure training completion and labor management including CBAs where applicable.
• Serve as senior escalation point for property owners; drive same-store revenue retention and high CSAT/NPS.

Skills

Multi-unit leadership

P&L ownership

Team leadership

Data dashboards

Stakeholder management

Mobility & licensing

Education

Bachelor’s degree

Tools

Salesforce

Tableau

Looker

Job description

Metropolis, Milwaukee, seeks a Regional Manager, Operations to drive day-to-day multi-site execution and full regional P&L ownership across a dynamic portfolio. You will bridge executive goals with frontline teams, ensuring safe facilities, strong customer satisfaction, and scalable operations.

You will lead technology adoption, optimize labor and budgets, and collaborate with revenue and growth teams to support market expansion. This role requires on-site presence in the region.