Regional Operations Leader — P&L, Multi-Site & Tech-Driven

Metropolis Technologies; Milwaukee (WI); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Office-first culture

Four days in-office per week

Job summary

Metropolis Technologies in Milwaukee, WI, is seeking a Regional Manager, Operations to be the operational backbone of the regional market, driving day-to-day execution, multi-site oversight, and technology adoption across a portfolio.

You will own the regional P&L, lead budgeting and labor optimization, and ensure safe, compliant facilities while maintaining high customer satisfaction and enterprise-level performance metrics.

Qualifications

• 5+ years of multi-unit operational leadership experience across distributed facilities.
• Full P&L ownership with budget management and labor optimization.
• Experience managing field supervisors, managers, and frontline staff, including unionized labor.
• Data-driven mindset with dashboards, BI tools, and KPIs.
• Strong stakeholder communication with commercial real estate partners.
• Valid state driver’s license and willingness to travel locally.

Responsibilities

• Oversee daily multi-site operations across your region.
• Own regional financial performance and annual budgeting.
• Monitor regional dashboards to optimize visit coverage and GPV compliance.
• Recruit, coach, and retain multi-level operations teams.
• Drive same-store revenue retention and high CSAT/NPS.
• Collaborate with Revenue & Growth teams during deals and onboarding.
• Enforce risk management and safety audits.

Skills

Multi-unit leadership

P&L ownership

Team leadership

Data & KPIs

Stakeholder management

Mobility & travel

Education

Bachelor’s degree in Business Administration / Operations / Finance

Tools

Salesforce

Tableau/Looker

Job description

Metropolis Technologies in Milwaukee, WI, is seeking a Regional Manager, Operations to be the operational backbone of the regional market, driving day-to-day execution, multi-site oversight, and technology adoption across a portfolio.

You will own the regional P&L, lead budgeting and labor optimization, and ensure safe, compliant facilities while maintaining high customer satisfaction and enterprise-level performance metrics.