Regional Operations Leader — Multi-Location, Travel-Heavy

Gopuff; Dallas (TX); On-site; USD 96,900 - 115,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

HSA or FSA eligibility

Long and Short-Term Disability

Fitness Reimbursement Program

25% employee discount & FAM Membership

Flexible PTO

Group Life Insurance

EAP through AllOne Health

Job summary

Gopuff is seeking a Regional Manager I to lead a team of General Managers across the United States. This high-impact role requires a self-starter with grit, positivity, and a results-driven mindset to deliver a perfect customer experience.

The ideal candidate has 10+ years in retail, supply chain, or operations, with proven multi-site leadership and onboarding capabilities. A business/ops degree is preferred, and extensive travel (90%+) is expected to support expansion and performance across

Qualifications

• 10+ years in retail, supply chain, operations, consulting, or data-driven project management.
• Leadership of multi-location teams.
• Experience in onboarding programs for high performers.
• Degree in Business, Operations, Supply Chain, Management, Science, Technology, Engineering, Math, or related field.
• Adept at analytical work and ability to motivate others in a deadline-driven environment.
• Demonstrated ability to solve complex problems under pressure.
• Analytical and critical thinking ability.
• Strong communication and organization skills.
• Able to balance attention to detail with swift execution.
• Willing to travel at least 90% of the time.
• Bilingual proficiency in English and Spanish is highly preferred

Responsibilities

• Support your territory team of local general managers in daily operations and direction.
• Coach and develop team members and prepare them for new roles.
• Develop talent through performance management and succession planning.
• Track metrics and develop strategies to improve customer experience.
• Oversee upward reporting to HQ leadership.
• Liaise between rollout, territory execution and department partners.
• Participate in interview, hiring, and onboarding to acquire top talent.
• Ensure staffing levels and anticipate needs at sites.
• Assist in launching new sites within territory.
• Serve as regionally-based leader for the territory.

Skills

Leadership

Onboarding

Analytical thinking

Communication

Travel readiness

Bilingual English/Spanish

Education

Business/Operations/Management degree

Job description

Gopuff is seeking a Regional Manager I to lead a team of General Managers across the United States. This high-impact role requires a self-starter with grit, positivity, and a results-driven mindset to deliver a perfect customer experience.

The ideal candidate has 10+ years in retail, supply chain, or operations, with proven multi-site leadership and onboarding capabilities. A business/ops degree is preferred, and extensive travel (90%+) is expected to support expansion and performance across