Senior Multi-Unit Site Leader — Travel-Heavy Operations

Lever, Inc.; Albany (CA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance (full‑

401(k) retirement plan

Employee discount & FAM membership

Vacation and sick time

EAP

Job summary

goPuff is seeking a Multi Unit Site Leader to oversee multiple operation associates across retail and Micro Fulfillment Centers (MFC) and drive profitability. You will report to the Regional Manager and collaborate with capacity planning, supply chain, HR partners, retail strategy, merchandising, marketing, finance and pricing teams to deliver a best-in-class customer experience.

This fast-paced role requires a self-starting leader who can develop talent, manage performance, and optimize

Qualifications

• 5+ years of relevant experience in retail, supply chain, operations, or data-driven project management.
• Leadership and management experience required of multi-location teams.
• Demonstrated ability to lead, develop, manage and retain high performing employees.
• Adept at analytical work and the ability to motivate others in a deadline-driven environment.
• Strong communication and organization skills.
• Must be willing to travel at least 90% of the time.

Responsibilities

• Support your team of local Operation Associates in their daily efforts to ensure proper direction for day-to-day operations in a retail and/or MFC environment.
• Coach and develop Operation Associates to improve and take on new roles and responsibilities.
• Develop a deep bench of talent through performance management and succession planning.
• Track metrics to measure success and develop strategies to improve customer experience.
• Serve as the liaison between department rollout, local execution, and other department leadership partners.
• Ensure sites operate with appropriate staffing levels and anticipate needs.

Skills

Leadership

People Management

Analytical thinking

Communication

Travel readiness

Job description

goPuff is seeking a Multi Unit Site Leader to oversee multiple operation associates across retail and Micro Fulfillment Centers (MFC) and drive profitability. You will report to the Regional Manager and collaborate with capacity planning, supply chain, HR partners, retail strategy, merchandising, marketing, finance and pricing teams to deliver a best-in-class customer experience.

This fast-paced role requires a self-starting leader who can develop talent, manage performance, and optimize