Regional Operations Leader — Gaming & Guest Experience

Prismhr Hire; Sheridan (WY); On-site; USD 42,000 - 58,000; Full time

Job summary

Prismhr Hire is seeking a diligent Assistant Manager to oversee day-to-day operations at the assigned gaming location in Sheridan, WY. You will supervise staff, ensure guest satisfaction, and maintain compliance with gaming regulations.

The role requires strong leadership, customer service, and the ability to manage schedules, training, and cash handling, with occasional travel within the region. Join a fast-paced environment focused on safety, service quality, and teamwork.

Qualifications

• Previous supervisory experience in a fast-paced environment.
• Strong customer service orientation with ability to handle guest concerns.
• Proven leadership and staff development capabilities.
• Able to count cash and manage basic financial tasks.
• Proficient with standard computer applications and reporting.

Responsibilities

• Oversee day-to-day operations at the assigned location.
• Interview, hire, onboard, and supervise staff; manage performance.
• Ensure compliance with gaming regulations and company policies.
• Monitor labor costs and staffing levels to meet demand.
• Interact with customers and staff to maintain high service standards.
• Assist in training and developing staff for growth opportunities.

Skills

Leadership

Customer Service

English Proficiency

Supervisory Experience

Communication

Problem Solving

Education

High School Diploma

Tools

MS Office

Job description

Prismhr Hire is seeking a diligent Assistant Manager to oversee day-to-day operations at the assigned gaming location in Sheridan, WY. You will supervise staff, ensure guest satisfaction, and maintain compliance with gaming regulations.

The role requires strong leadership, customer service, and the ability to manage schedules, training, and cash handling, with occasional travel within the region. Join a fast-paced environment focused on safety, service quality, and teamwork.