Regional Gaming Operations Manager

WYOMING DOWNS, LLC; Rock Springs (WY); On-site; USD 65,000 - 90,000; Full time

Job summary

A regional entertainment venue in Rock Springs is looking for a skilled Supervisor to oversee daily operations and staff training. The ideal candidate will have experience in a supervisory role within the gaming industry, strong leadership skills, and a commitment to excellent customer service. Responsibilities include staff management, compliance monitoring, and ensuring a positive guest experience. This position requires flexibility in working hours, including nights and weekends, and the ability to lift 50 pounds.

Qualifications

• Minimum 21 years of age required.
• Experience in supervisory or leadership role.
• Strong customer service experience.

Responsibilities

• Supervise daily activities of staff and operations.
• Conduct interviews, hiring, and onboarding of staff.
• Monitor regulatory and safety compliance.

Skills

Leadership skills

Customer service

Critical analysis

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

A regional entertainment venue in Rock Springs is looking for a skilled Supervisor to oversee daily operations and staff training. The ideal candidate will have experience in a supervisory role within the gaming industry, strong leadership skills, and a commitment to excellent customer service. Responsibilities include staff management, compliance monitoring, and ensuring a positive guest experience. This position requires flexibility in working hours, including nights and weekends, and the ability to lift 50 pounds.