Regional Operations Leader, Corporate Dining & Growth

Eurest USA; Dallas (TX); On-site; USD 150,000 - 175,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Holiday Time Off

Job summary

Eurest is seeking a Regional Director of Operations (Corporate Dining) to lead the region’s operational performance, drive profitability, and ensure alignment with corporate goals. You will oversee unit directors, optimize processes, and foster high-quality dining experiences across accounts.

Responsibilities include shaping regional strategy, managing budgets, and developing leadership in a fast-paced, growth-focused environment.

Qualifications

• Bachelor’s degree in Business, or equivalent degree or equivalent related experience.
• Proven ability to manage a team of six or more manager-level team members.
• Minimum of two years’ experience in multi-unit foodservice management.
• Experience with multi-unit foodservice management with a combined managed volume of $3 million or greater.
• Strong track record of driving customer satisfaction.
• Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment.
• Proven ability to mentor and develop team members.
• Excellent written and verbal communication skills.

Responsibilities

• Plans and directs the operation of the assigned accounts in support the Key Performance Indicators.
• Develops common direction for the team. Sets priorities and makes team agenda and strategy clear to all team members.
• Develops, recommends and implements policies and procedures of the region to ensure maximum income from existing accounts.
• Supports the development and implementation of clinical and patient service programs that meet client needs, regulatory agency requirements and meet client, patient and customer satisfaction.
• Participates in the sales process for the acquisition of new business.
• Monitors financial reports of the accounts to ensure budgetary compliance with Regional and Corporate goals.
• Develops and motivates an effective management and clinical staff to achieve Regional and Corporate goals and make efficient use of human resources.
• Interfaces with existing clients to maintain client satisfaction and account retention.
• Resolves client, patient and customer satisfaction or employee related complaints which have been elevated from Directors.
• Interfaces with legal and human resources to obtain procedures for various customer and employee related charges.
• Conducts appropriate annual and semi-annual performance evaluations.
• Completes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on a timely basis meeting all prescribed deadline.
• Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact.
• Trains, motivates and develops management personnel to achieve high level of morale and efficient use of human resources.

Skills

Team leadership

Customer focus

Communication skills

Mentoring

Adaptability

P&L awareness

Education

Bachelor’s degree in Business

Job description

Eurest is seeking a Regional Director of Operations (Corporate Dining) to lead the region’s operational performance, drive profitability, and ensure alignment with corporate goals. You will oversee unit directors, optimize processes, and foster high-quality dining experiences across accounts.

Responsibilities include shaping regional strategy, managing budgets, and developing leadership in a fast-paced, growth-focused environment.