Regional Operations Director – Multi-Unit Dining

Eurest USA; Minneapolis (MN); On-site; USD 150,000 - 175,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Discounts

Job summary

Eurest, a Compass Group USA company, seeks a Regional Director of Operations for corporate dining in Minnesota. Lead regional operations, drive growth and profitability, and align unit directors with corporate and financial goals.

You will guide KPIs, create regional strategy, and ensure compliance with policies while optimizing client satisfaction and service excellence across multiple accounts.

Qualifications

• Minimum of two years’ experience in multi-unit foodservice management.
• Experience with multi-unit foodservice management with a combined managed volume of $3 million or greater.
• Strong track record of driving customer satisfaction.
• Excellent written and verbal communication skills.

Responsibilities

• Plans and directs the operation of the assigned accounts in support the Key Performance Indicators.
• Develops common direction for the team. Sets priorities and makes team agenda and strategy clear to all team members.
• Develops, recommends and implements policies and procedures of the region to ensure maximum income from existing accounts.
• Supports the development and implementation of clinical and patient service programs that meet client needs, regulatory agency requirements and meet client, patient and customer satisfaction.
• Participates in the sales process for the acquisition of new business.
• Monitors financial reports of the accounts to ensure budgetary compliance with Regional and Corporate goals.

Skills

Team leadership

Multi-unit management

P&L management

Customer satisfaction

Strategic planning

Education

Bachelor’s degree in Business

Job description

Eurest, a Compass Group USA company, seeks a Regional Director of Operations for corporate dining in Minnesota. Lead regional operations, drive growth and profitability, and align unit directors with corporate and financial goals.

You will guide KPIs, create regional strategy, and ensure compliance with policies while optimizing client satisfaction and service excellence across multiple accounts.