Regional Operations Leader – Commercial Insurance

Insurance Office of America, Inc.; Atlanta (GA); Hybrid; USD 135,000 - 175,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Career progression

Work-life balance

Community service

Job summary

Insurance Office of America, IOA, in Atlanta, GA, seeks a Regional Director of Operations for Commercial Lines. This senior leadership role oversees operations across the sub-region, driving P&L performance, process improvements, and service quality while aligning with IOA strategy.

The role requires 7+ years in insurance with 3+ years in management, strong staff development, and collaboration with sales and branch teams.

Qualifications

• 7+ years of industry experience in insurance with deep knowledge of commercial lines.
• 3+ years of management experience leading operations teams.
• Strong communication, negotiation, and leadership skills.

Responsibilities

• Lead operations across the sub-Region/Region, driving P&L, budgeting, and performance.
• Oversee policy, procedure implementation, and HR management.
• Collaborate with producers/agency acquisition and integration.
• Ensure quality, productivity, and customer service standards.

Skills

Leadership

People management

Negotiation

MS Office

Communication

Licensing

Education

Active insurance licenses

Tools

MS Office

Job description

Insurance Office of America, IOA, in Atlanta, GA, seeks a Regional Director of Operations for Commercial Lines. This senior leadership role oversees operations across the sub-region, driving P&L performance, process improvements, and service quality while aligning with IOA strategy.

The role requires 7+ years in insurance with 3+ years in management, strong staff development, and collaboration with sales and branch teams.