Regional Operations & Dispatch Lead

Resource Management Systems, Inc.; Virginia, Northern (IL, KY); Hybrid; USD 33,000 - 34,000; Full time

Job summary

Resource Management Systems, Inc. (RMS) is seeking an Assistant Regional Manager to support the Regional Manager in daily regional operations, ensuring continuity of service and adherence to standards.

The role emphasizes execution, coordination, monitoring, and follow-through on regional tasks, with potential delegated responsibilities during the Regional Manager’s absence. The position includes operational oversight, scheduling support, fleet coordination, and compliance tasks across the

Qualifications

• Experience in transportation operations, dispatch, or management support preferred.
• Strong organizational and follow-through skills.

Responsibilities

• Support Regional Manager in daily operational activities across the assigned region.
• Assist with ensuring routes, drivers and vehicles are operational and properly assigned.
• Monitor daily schedules vs. performed trips and escalate issues to the Regional Manager.
• Verify routes are started as scheduled to ensure service continuity.
• Assist with offsite visits, spot checks and driver inspections as directed.
• Assist with filing, documentation, and KPI reporting as required.

Job description

Resource Management Systems, Inc. (RMS) is seeking an Assistant Regional Manager to support the Regional Manager in daily regional operations, ensuring continuity of service and adherence to standards.

The role emphasizes execution, coordination, monitoring, and follow-through on regional tasks, with potential delegated responsibilities during the Regional Manager’s absence. The position includes operational oversight, scheduling support, fleet coordination, and compliance tasks across the