Senior Rental Dispatch Manager — Regional Impact

RDO Equipment Co.; Chandler (AZ); On-site; USD 80,000 - 102,000; Full time

Benefits offered by this job

Annual bonus

Competitive pay

Benefits package

Team events

Job summary

RDO Equipment Co. is seeking a Rental Dispatch Manager to center the rental experience for customers and internal teams.

You will lead the Rental Dispatch team and work closely with Sales and Rental leadership to keep equipment moving, ensure billing accuracy, and run operations efficiently across the Southwest Construction region. If you enjoy leading people and thriving in a fast-paced environment, this role could be a great fit at RDO Equipment Co., where you’ll oversee daily dispatch

Qualifications

• Leadership experience guiding a dispatch or operations team.
• Strong customer service mindset with cross-functional collaboration.
• Excellent organizational skills in fast-paced environments.
• Clear communication, written and verbal.
• U.S. work authorization.

Responsibilities

• Lead and support the Rental Dispatch team with coaching and day-to-day guidance.
• Coordinate rental activity from quote through delivery, return, and final billing.
• Communicate directly with customers to coordinate rental details and needs.
• Monitor daily rental queues and reports to meet timelines.
• Collaborate with Sales, rental pros, and regional leadership to resolve issues.
• Partner with leadership on fleet utilization, transfers, and disposition decisions.

Job description

RDO Equipment Co. is seeking a Rental Dispatch Manager to center the rental experience for customers and internal teams.

You will lead the Rental Dispatch team and work closely with Sales and Rental leadership to keep equipment moving, ensure billing accuracy, and run operations efficiently across the Southwest Construction region. If you enjoy leading people and thriving in a fast-paced environment, this role could be a great fit at RDO Equipment Co., where you’ll oversee daily dispatch