Midlands Regional Transportation & Dispatch Lead

Elite Home Care Day Centers & Transportation; Greenwood (SC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Engaging and rewarding workenvironment

Opportunities for growth and careeradv

Supportive team culture

Job summary

Elite Transportation seeks a Regional Transportation Manager to oversee the Midlands SC logistics and operations for Rider and Member trips to Day Centers and medical appointments. You will manage transportation teams, ensure on-time scheduling, and handle daily dispatching with a focus on DOT compliance and safety.

The role emphasizes organized operations, problem-solving, and leadership of dispatchers, with on-call rotations and a strong focus on rider satisfaction.

Qualifications

• Ability to pass a DOT physical and maintain a clean driving record.
• Prior transportation dispatch experience, preferably in medical or senior transportation.
• High school diploma or GED is required.
• Experience working with older adults or individuals with specialized care needs is preferred.

Responsibilities

• Oversee vehicle and driver compliance across all locations in your region.
• Oversee all vehicle maintenance and approve PTO for dispatchers.
• Coordinate daily transportation schedules to ensure timely service.
• Arrange and oversee MODIVCARE Will Call trips, ensuring compliance with requirements.
• Validate and approve trips while monitoring transportation specialist time worked daily.
• Finalize time cards weekly and communicate PTO and training hours to payroll.
• Host weekly transportation operations calls and provide operational feedback.
• Address rider complaints in compliance with MODIVCARE requirements and document accordingly.
• Log and report vehicle maintenance concerns, coordinating with mechanics as needed.
• Participate in an on-call rotation, including early morning, late evening, and every other Saturday dispatching.

Skills

Transportation dispatch experience

Clean driving record

Pass DOT physical

High school diploma or GED

Experience with older adults

Education

High school diploma or GED

Job description

Elite Transportation seeks a Regional Transportation Manager to oversee the Midlands SC logistics and operations for Rider and Member trips to Day Centers and medical appointments. You will manage transportation teams, ensure on-time scheduling, and handle daily dispatching with a focus on DOT compliance and safety.

The role emphasizes organized operations, problem-solving, and leadership of dispatchers, with on-call rotations and a strong focus on rider satisfaction.