Regional Onsites Director: Growth & Leadership

Adecco Group; Wenham (MA); On-site; USD 84,000 - 153,000; Full time

Job summary

Adecco Group in the United States seeks an Associate Director to lead Onsites and branches in a defined geography, guiding Managers and delivering best-in-class workforce solutions to clients and candidates. You will drive growth, optimize operations, build client relationships at senior levels, and develop your team through strategic plans, training, and performance management.

This role requires strong leadership, travel readiness, and a proven track record of achieving KPIs while fostering

Qualifications

• Skilled in communicating effectively verbally and in writing.
• Ability to establish, maintain, and leverage effective working relationships at all levels of the organization.
• Excellent problem solving skills, using data to identify problems and craft solutions.
• Capable of managing conflicting priorities; meeting deadlines; preparing and giving formal presentations.
• Must be able to travel extensively.
• Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook

Responsibilities

• Provide leadership to regional Managers and ensure adoption of Adecco’s philosophy and practices in our approach to colleague, candidate, associate, client, and delivery obsession.
• Ensure that each team member understands the strategy, is fully trained, and set up for success.
• Recruits, develops, and motivates Managers to ensure consistency in sales and service to drive growth.
• Trains new Managers in a timely manner and coaches managers on how to manage their team.
• Supports on-going training to familiarize staff with Adecco’s new policies, procedures, and methods applicable to their positions.
• Conducts performance evaluations and prepares developmental plans for staff in a timely manner.
• Holds leaders accountable for meeting SLA targets and all agreed upon client requirements (both operational and contractual).
• Establishes and maintains rapport with key clients.
• Cultivates client relationships at the C-level.
• Develops and implements process efficiencies, productivity metrics and quality of service.
• Develops innovative solutions that can be scaled across multiple clients and gain alignment to execute.
• Ensures Managers emphasize quality and service and identifies opportunities for further growth of existing accounts.
• Supports Managers in maintaining high levels of Customer Satisfaction Survey feedback through regular business reviews with clients.
• Coaches team to anticipate clients’ needs based on historical and current business activity and knowledge of industry and markets.
• Creates and maintains mechanisms/forums to seek and act upon candidate and associate feedback for continuous improvement.
• Utilizes corporate sponsored promotional activities to increase knowledge of Adecco in the local market.
• Holds team accountable for identifying and developing the sourcing strategy.
• Fully accountable for monthly performance, KPI analysis and achievements, resulting in a positive impact on the P&L, with the objective of growth.
• Executes the solution designed by the sales organization through new implementations or expansions.
• Controls financial activities; monitors bill rates, credit extension procedures, collections and adherence to budget.
• Supports with the Middle Office, monitors workers’ compensation and unemployment claims to minimize exposure and cost.
• Ensures full compliance with federal, state, and local laws.
• Develops and maintains knowledge of economic trends affecting local businesses.
• Prepares and presents monthly/quarterly business reviews to the Regional Vice President.

Job description

Adecco Group in the United States seeks an Associate Director to lead Onsites and branches in a defined geography, guiding Managers and delivering best-in-class workforce solutions to clients and candidates. You will drive growth, optimize operations, build client relationships at senior levels, and develop your team through strategic plans, training, and performance management.

This role requires strong leadership, travel readiness, and a proven track record of achieving KPIs while fostering