Regional Operations Leader - Multi-Unit Hospitality

Confidential; Miami (FL); On-site; USD 150,000 - 200,000; Full time

Job summary

Confidential Miami-based hospitality group seeks an experienced Director of Operations to oversee restaurant operations across the region, partnering with General Managers, Executive Chefs, and corporate leadership to uphold brand standards and drive guest experiences.

The ideal candidate is a strategic, hands-on leader with a track record of leading multi-unit restaurant operations, developing senior teams, and improving financial performance through strong P&L management.

Qualifications

• 7+ years of progressive restaurant operations leadership experience.
• Proven multi-unit or regional operations experience.
• Strong financial acumen including P&L management, budgeting, forecasting, labor management and cost control.
• Excellent leadership, communication, organizational and problem-solving skills.
• Ability to balance strategic planning with hands-on operational support.

Responsibilities

• Oversee restaurant operations across the region, ensuring consistent execution of operational and brand standards.
• Lead, coach, and develop General Managers and senior restaurant leadership teams.
• Drive financial performance through P&L management, budgeting, forecasting, labor optimization, and cost control.
• Conduct regular site visits and operational reviews to identify opportunities for improvement.
• Develop and implement action plans to improve efficiency, profitability, guest satisfaction, and team performance.
• Partner with Culinary, People & Culture, Finance, Talent Acquisition, Marketing, and other corporate departments to achieve business objectives.
• Support leadership recruitment, succession planning, talent development, and retention.
• Lead the implementation of company initiatives, operational procedures, and business strategies; support new openings, restaurant projects, major events, and regional priorities.

Job description

Confidential Miami-based hospitality group seeks an experienced Director of Operations to oversee restaurant operations across the region, partnering with General Managers, Executive Chefs, and corporate leadership to uphold brand standards and drive guest experiences.

The ideal candidate is a strategic, hands-on leader with a track record of leading multi-unit restaurant operations, developing senior teams, and improving financial performance through strong P&L management.