Regional Multi-Site Facilities Operations Leader

OCS Group; United States; Remote; USD 60,000 - 87,000; Full time

Benefits offered by this job

Digital Learning

Retail Perks (Hapi app)

Flexible pay with Wagestream

Job summary

OCS UK & Ireland is seeking a Duty Manager to oversee the Northwest region's cleaning and security contracts, ensuring profitable, efficient, and safe delivery in line with company procedures. You will forecast and manage budgets, invoicing, and cash collection while driving growth and retaining key contracts.

You will lead a network of site managers, build strong customer relationships, and ensure compliance with ISO standards and health & safety requirements.

Qualifications

• Knowledge of soft services essential for delivery.
• Experience managing a multi-site, service-based, national operation.
• Full P&L accountability experience preferred.
• Strong interpersonal skills across all levels.

Responsibilities

• Deliver services to meet contractual obligations and regional goals.
• Build partnerships with customers and foster multi-level relationships.
• Communicate clearly with staff to align with business goals and value contributions.
• Support sales in tenders and presentations to grow the business in the area.
• Recruit and develop onsite leadership to meet SLAs and budgets.
• Ensure compliance with ISO quality systems and health & safety standards.
• Retain major contracts and participate in re-tendering.
• Collaborate with Facilities Managers to motivate staff and boost retention.
• Maintain P&L controls and maximize revenue and gross margin.

Skills

Soft services knowledge

Multi-site management

P&L accountability

People management

Job description

OCS UK & Ireland is seeking a Duty Manager to oversee the Northwest region's cleaning and security contracts, ensuring profitable, efficient, and safe delivery in line with company procedures. You will forecast and manage budgets, invoicing, and cash collection while driving growth and retaining key contracts.

You will lead a network of site managers, build strong customer relationships, and ensure compliance with ISO standards and health & safety requirements.