Scotland Cleaning Operations Leader

Ferguson Cleaning; Scotland (TX); On-site; USD 50,538 - 69,157; Full time

Job summary

Ferguson Cleaning invites applications for an Operations Manager to lead and coordinate day-to-day operations across Scotland. The role requires overseeing contracts, guiding cleaning teams, performing site visits and quality checks, and supporting new contract mobilisations.

We seek a proactive leader with strong organisational and communication skills, capable of managing multiple sites and driving service standards while remaining hands-on and flexible to meet operational needs.

Qualifications

• Previous experience in an Operations Manager role (or similar).
• Experience in commercial cleaning, facilities management or service-led industries.
• Strong leadership, communication and organisational skills.
• Experience managing multiple sites and teams.
• Ability to work in a fast-paced, growing business environment.
• Hands-on approach.
• Full UK driving licence (essential).
• Willingness to travel across Scotland.
• Flexible availability to support operational requirements.

Responsibilities

• Oversee day-to-day delivery of contracts across Scotland.
• Manage and support cleaning operatives, supervisors and team leaders.
• Carry out regular site visits, inspections, audits and quality checks.
• Support mobilisation and setup of new contracts.
• Assist with onboarding, training and supporting new employees.
• Ensure staffing levels are maintained and operational cover is arranged.
• Respond quickly to client issues and operational problems.
• Maintain high cleaning standards and service delivery across all contracts.
• Monitor stock, equipment, consumables and site requirements.
• Ensure compliance with health and safety procedures, COSHH and company standards.
• Work with senior management to improve performance, efficiency and client satisfaction.

Skills

Leadership

Communication

Organisational skills

Problem solving

Driving licence

Job description

Ferguson Cleaning invites applications for an Operations Manager to lead and coordinate day-to-day operations across Scotland. The role requires overseeing contracts, guiding cleaning teams, performing site visits and quality checks, and supporting new contract mobilisations.

We seek a proactive leader with strong organisational and communication skills, capable of managing multiple sites and driving service standards while remaining hands-on and flexible to meet operational needs.