Regional Merchant Lending Sales Leader

Paytm; Patna (VA); On-site; USD 120,000 - 180,000; Full time

Job summary

Paytm is seeking an experienced Sales Leader and People Manager to drive the Merchant Lending business across the assigned region. The role involves scaling merchant loan penetration, strengthening underwriting funnel quality, and unlocking incremental revenue through strategic cross-sell initiatives.

You will lead, mentor, and grow a large field sales team to achieve targets. The position emphasizes building a high-performing organization, ensuring portfolio quality, and delivering measurable

Responsibilities

• Grow Merchant Lending penetration and overall credit distribution in the assigned geography.
• Drive visibility & deployment of lending products—Merchant Loans, BNPL, QR-linked credit, overdraft lines, etc.
• Lead cross-sell of Gold SIP, Insurance, and other merchant financial tools to boost revenue-per-merchant.
• Identify, recruit, and manage a strong field sales team to accelerate lending acquisition and cross-sell outputs.
• Define market size, span, funnel metrics, and territories for Team Leads.
• Ensure seamless communication of plans/targets, minimizing gaps between expectation and delivery.
• Monitor and improve portfolio quality metrics—repayment behaviour, fraud checks, documentation hygiene, onboarding quality.
• Conduct audits and validations on loan files, sales processes, and cross-sell adherence.
• Lead and mentor a large on-ground structure of 5-10 Team Leads & 100+ indirect employees, ensuring high productivity and compliance.

Job description

Paytm is seeking an experienced Sales Leader and People Manager to drive the Merchant Lending business across the assigned region. The role involves scaling merchant loan penetration, strengthening underwriting funnel quality, and unlocking incremental revenue through strategic cross-sell initiatives.

You will lead, mentor, and grow a large field sales team to achieve targets. The position emphasizes building a high-performing organization, ensuring portfolio quality, and delivering measurable