Regional Member Advocate for Nursing Home Partnerships
TruHealth
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Job summary
TruHealth is seeking a customer-service focused Member Advocate to support local service areas and coordinate care for members amid partner nursing homes within a defined region.
The role requires a suitable home workspace and regular travel to facilities; this position emphasizes visiting members monthly, building provider relationships, and ensuring CMS compliance in all interactions.
Qualifications
- Associate’s degree preferred.
- Experience in healthcare delivery setting with elderly patients preferred.
- State driver’s license required.
Responsibilities
- Welcome all new members and visit/ contact members at least monthly.
- Develop relationships with network providers and nursing home staff within the region.
- Ensure CMS compliance in all member interactions and documentation.
Job description
TruHealth is seeking a customer-service focused Member Advocate to support local service areas and coordinate care for members amid partner nursing homes within a defined region.
The role requires a suitable home workspace and regular travel to facilities; this position emphasizes visiting members monthly, building provider relationships, and ensuring CMS compliance in all interactions.
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