Supervisor, Medical Records, Release of Information

MRO; Portland (OR); On-site; USD 50,000 - 70,000; Full time

Job summary

A health information management company is seeking an Area Supervisor in Portland, Oregon. The role includes managing the daily scheduling of ROI Specialists at client sites and ensuring compliance with client policies and regulations. The ideal candidate will have a High School Diploma, supervisory experience in an acute care setting, and knowledge of HIPAA standards. This position emphasizes excellent communication and interpersonal skills while promoting a positive image of the organization.

Qualifications

• High School Diploma/GED required.
• Bachelor's and/or Associates Degree in Health Information Management or related field preferred.
• 1 year supervisory/management experience in an acute care setting required.

Responsibilities

• Manage daily scheduling of ROI Specialists at client sites.
• Ensure compliance with client policies and regulations.
• Provide Quality Assurance monitoring of work performance.

Skills

Supervisory skills

Knowledge of HIPAA standards

Written communication skills

Interpersonal skills

Proficiency in Microsoft Office

Education

High School Diploma/GED

Bachelor's degree in Health Information Management or related field

Associates degree in Health Information Management or related field

Job description

The Area Supervisor is responsible for managing the daily scheduling of the ROI Specialists at specified client sites. The Area Supervisor will act as the liaison between MRO and Client Management staff to ensure that all ROI activities are compliant with established client policies, federal and state regulations and are completed in a timely manner.

• Manages workflow among on-site employees at multiple client sites to ensure maximum productivity and quality standards are met.
• Adjusts work assignments as needed to cover peak periods, leave and vacancies at the staffed hospital sites.
• Provides coverage in event of backlogs, illness, vacation or leave of absence of ROI Specialists.
• Performs Quality Assurance monitoring of work performance for the ROI Specialists.
• In conjunction with and under the direction of the Area Manager, conducts productivity and work performance reviews for ROI Specialist in accordance with MRO/customer policies and procedures and Federal/State law.
• In conjunction with and under the direction of the Area Manager, monitors performance and provides performance feedback for ROI Specialists.
• Manages employee schedules and approves bi-weekly payroll to include approval of PTO requests
• Promotes a positive self-image of MRO with emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect. Responds to customer needs in a positive and efficient manner.
• Provides support to the Area Manager as needed.
• High School Diploma/GED required.
• Bachelor’s and/or Associates Degree in Health Information Management, Business Administration or health related field or equivalent experience is preferred.
• 1 years supervisory/management experience in acute care setting.
• Knowledge of HIPAA privacy information standards required.
• Demonstrates excellence in written communication and interpersonal skills.
• Proficiency in Microsoft Office Applications required.