Regional Manager, Multifamily Property Operations

Avenue5 Residential; Oakland (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Avenue5 Residential is seeking a Regional Manager to lead the operations of multiple properties across our California portfolio. You will oversee lease administration, rental collection, and property marketing while ensuring strong resident and owner satisfaction.

The role requires 5–10 years of property management with direct leadership experience and familiarity with Yardi or equivalent systems. A real estate license is preferred, and travel to assigned sites is expected.

Qualifications

• High School diploma or equivalent required; Bachelor's preferred.
• 5–10 years property management experience required.
• 3–5 years direct management experience required.
• Yardi or similar property management system experience required.
• Real estate license as required by state/local law.
• Understanding of HUD and/or loan assistance processes preferred.
• Knowledge of P&L statements, GLs, budgeting.

Responsibilities

• Oversees the operations of several properties including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rental collection and delinquency management), property P&L, and property marketing in accordance with company standards.
• Responsible for ensuring a high level of client customer satisfaction.
• Responsible for full associate life cycle including recruiting, mentoring, and performance management.
• Creates strategic marketing plans to attract and retain residents in conjunction with Avenue5 marketing team.
• Responsible for the properties annual budget, P&L statements, general ledger and creating necessary reports for the property owners and Avenue5 leadership.
• Understands the operations guidelines for each property established within the Property Management Agreement.
• Regularly inspect the property to ensure the highest level of curb appeal, office and maintenance operations, and competive market positioning.
• Responds to escalated resident complaints and issues and serve as liaison to residents and corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations.
• Oversees site natural disaster and emergency evacuation plans.
• Oversees the management of the property and associate safety records, property loss claims and risk management initiatives.
• Other responsibilities as assigned by management.

Skills

Leadership

Communication

Customer service

Problem solving

Report writing

Multitasking

Team development

Time management

Interpersonal skills

Education

High School diploma or equivalent

Bachelor’s degree preferred

Tools

Yardi

Microsoft Office

Job description

Avenue5 Residential is seeking a Regional Manager to lead the operations of multiple properties across our California portfolio. You will oversee lease administration, rental collection, and property marketing while ensuring strong resident and owner satisfaction.

The role requires 5–10 years of property management with direct leadership experience and familiarity with Yardi or equivalent systems. A real estate license is preferred, and travel to assigned sites is expected.